This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercy Credit Union
- Finance
- St. Louis, MO
About this business
Mercy Credit Union was established in 1975 by the employees of St. John’s hospital. Our field of membership includes Mercy co-workers, affiliates, and their families. We are a nonprofit savings and lending organization owned and operated by its members. Our members are joined by a common bond and we will only serve our members. There are no outside stockholders – all net earnings are paid out to our members in dividends, loan rates, products and services. Our members benefit from great rates on both savings and l... read more
Location details
621 S New Ballas Rd Ste 72B, St. Louis, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 10:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The people I opened my account with seemed friendly enough which is why I gave 3 stars. The two stars deducted are strictly for the online banking software. Be warned before you come here, if you depend on online banking to do external transfers or even transfers between members, such as between you and your wife, forget it. You have to call them during business hours to do it. The banking software only does the very basics such as transferring between your checking/savings, e-statements, and bill pay. (And also pay their cr... read more
I have had far too many instances where My card will decline a Purchase when the money is available, if I'm trying to shop online or out at 3am or later. Its not acceptable to have so Many periods of unavailability to check my account after 10pm. There are people who work 3rd Shift and also who like to handle some of their online business during those hours when they're not working. In the past 2 weeks alone, There have been 19 instances where The Credit Union App or Website is unavailable or having to deal with Transactions... read more
I have never worked with a more knowledgeable, informative and helpful person at Mercy Credit Union than Katie Curran. Thank you Katie for all the help and guidance that you have provided our family for the past 5+ years! We really appreciate you!
Katie at this location requires some people skills. You do not berate a member who is calling with questions and cut them off nor act bothered by them. Learn not to be condescending or perhaps get a position where you are encouraged to be rude to the member. This Individual does not all embody the values of Mercy. Catherine McAuley would not be pleased...
Frequently asked questions about Mercy Credit Union
How is Mercy Credit Union rated?
Mercy Credit Union has a 3 star rating with 5 reviews.
When is Mercy Credit Union open?
Mercy Credit Union is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com