Mercy Business Center

Ashleigh Anthis 

on Google

a month ago

0 stars. Long story short, I called over 8 times inquiring about a bill and asked them to update my information. It was finally done the 8th time. Mercy then decides to send me a final notice, threatening to send me to collections because they failed to do their job properly. Your lack of professionalism is not my problem 

Michele Carmin 

on Google

2 months ago

Only open until 4:30pm... Many of us work until 4 or 5pm and is difficult to contact, Mostly I have had MANY bills re-assessed by them that I have discovered charges wrong and data of payments and insurance provider discounts missing when bills came. 

Lynn Retzlaff 

on Google

a year ago

Sometimes good help often not so much. I honestly believe if the CEO would stop worrying about making multi millions annually for himself and paid his employees better and paid for good training and worked to keep costs down for customers, Mercy could be a good system. As it stands… Mercy has no mercy. 

Lynn liang 

on Google

a year ago

**I have active insurance, yet this company continues to push responsibility onto me, demanding over $4,000 for a simple ultrasound. Why should I be forced to pay such an outrageous bill when I was assured that my insurance would cover the service? Every time I reach out, I get no real help—only dismissive attitudes and misleading responses. This kind of behavior is unacceptable for any healthcare provider. It’s no surprise your company has only a 1.5-star rating, with countless complaints from patients about unfair billing ... read more

Linda Rotzoll 

on Google

a year ago

I just had a conversation with a man from your billing dept and I must say that he was extremely rude and condescending. He kept interrupting me while we were on the phone. I am very upset about this treatment.