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Merchants Bank
- Banks
- Winona, MN
About this business
Location details
4124 W 6th St, Winona, MN, 55987, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Zero customer service skills and incompetent staff & branch manager. Zero empathy, resolution skills or customer appreciation. I lost my card + $305 in cash while doing an ATM deposit. I went into the bank immediately hoping to get some assistance, only to be met with very unhelpful staff with zero sense of urgency. I was told I would be called in the morning, but never was. The following day I had to call nearly 20 times to speak with anyone, but their customer appreciation lunch was more important. When I finally got a hol... read more
My husband and I went there a while ago so, he can get into his his safe box. We were met with the branch manager. The branch manager Angie, proceed to ask for my husband’s security code but of course like every other person, he doesn’t know or even remember if he has one. He presented his bank debit card and his driver’s license. When presented these documents, he was still denied access to his safe box. I just want to know what changed within the banking policy which you should value a security code over a valid pictured i... read more
Courtney Hale is A ++. Ref. CD Renewal. Long story, short she saved the day for me!!
Frequently asked questions about Merchants Bank
How is Merchants Bank rated?
Merchants Bank has a 2.7 star rating with 7 reviews.
When is Merchants Bank open?
Merchants Bank is open now. It will close at 5:00 p.m.
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