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Ritea E. on Birdeye
2 years ago
09/27/2021, 10:35 AM
Poor Customer Service.
The Very Store Operator Closed -Locked His Doors After I Pulled Up Into The Reserved Parking MemFish Customers Only.
12:28 This Afternoon I Just Happened To Pull Up And See The Owner Speaking With A Customer Outside The Shop(appeared to be Convo, laughs). As I Pulled Up They Where Wrapping Up The Convo, However The Manager Made Eye Contact, Went In His Store, And Locked The Door. The Very Man That I’ve Supported Since Taking Over Did That. Rude, Disrespectful, And Ridiculous.
Stefanie Freeman on Facebook
3 years ago
11/21/2020, 12:06 PM
Some of the fish had ick. Seeing as how they use the same net and basket to get fish, gave me a very uneasy feeling and I chose to walk away. I watched as some chick customer told worker dude and he lied to her... Trust me they did...
Josh Sandlin on Facebook
3 years ago
08/05/2020, 01:14 AM
Terrible service, attitude & bro’s a “know it all” killed my entire tank because the fish he sold me got stuck in my filter after a cycle. Bro is a good conman terrible salesman. Brought my entire family too to learn about the experience, only shop at main drain aquatics over this shop.
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Emily Balton on Facebook
3 years ago
05/15/2020, 06:57 AM
Thank you for the excellent selection and service!
Kenneth Michael on Facebook
3 years ago
03/15/2020, 19:51 PM
clean store. helpful staff. very friendly. highly recommend. 5 stars.
Lauren Nichole Linbarger on Facebook
3 years ago
03/15/2020, 19:51 PM
DO NOT SELL SICK FISH AND THEN NOT MAKE IT RIGHT!!!! I WILL NEVER COME BACK OR REFER ANYONE TO THIS PLACE!!!! LESS THAN 12 HOURS AND 2 10.00 TO 20.00 FISH HAVE ICH... AND YES EVERY STORE GUARANTEES FOR AT LESS 7 DAYS!!!! MINE DIDN'T MAKE IT 12 HOURS!!!!! NOT TO MENTION A BRAND NEW 55 GALLON TANK THAT NOW HAS ICH FOREVER!!!! THAT EXPENSIVE TANK IS NOW WORTHLESS UNLESS I TAKE MY FISH THAT ARE LEFT OUT AND DRY IT OUT AND LOSE EVERYTHING IN IT. MORE MONEY OUT OF MY POCKET!!!!!! THANKS A LOT MEMFISH!!!
Fu Chuen Ding on Facebook
3 years ago
03/15/2020, 19:51 PM
first time there..very friendly and professional
Michael Burnett on Facebook
3 years ago
03/15/2020, 19:51 PM
Great customer service! I had a problem with one of the fish I purchased. They solved the problem and I am very happy. They have a good selection of Koi & comets for my pond. Highly recommend MemFish.
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