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Members Credit Union
- Credit Unions
- Hickory, NC
About this business
Location details
2142 12th Ave NE, Hickory, NC, 28601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I applied for a refinance of automobile online late Wednesday night 7/9/25. Was contacted by Tonya O. via email Thursday morning 7/10/25, provided documents requested, again via email. Checked email 7:48 Friday morning, 7/11/25, documents were there ready to sign. Signed documents again via email. Deal done and reduced my interest rate 3%. Tonya at Members Credit Union is my new favorite loan officer and Members is my new favorite lender.
I spent 2 hours on the phone trying to straighten out my accounts. I spent 5 minutes of that time trying to understand him as he spoke only halting English. I asked to speak to a supervisor and after 10 minutes she said she could find my account. I asked her to try again and she said she couldn't/wouldn't. Poor customer service...really, none at all.
Asked for a small credit loan and it was in my account before I got home
MCU is always great to work with.
Frequently asked questions about Members Credit Union
How is Members Credit Union rated?
Members Credit Union has a 4.6 star rating with 44 reviews.
When is Members Credit Union open?
Members Credit Union is closed now. It will open at 8:00 a.m.
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