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Members Credit Union

4.6

About this business

Location details

2142 12th Ave NE, Hickory, NC, 28601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.644 reviews
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Gene Renshaw's profile image
Gene Renshaw 
on Google
3 weeks ago

I applied for a refinance of automobile online late Wednesday night 7/9/25. Was contacted by Tonya O. via email Thursday morning 7/10/25, provided documents requested, again via email. Checked email 7:48 Friday morning, 7/11/25, documents were there ready to sign. Signed documents again via email. Deal done and reduced my interest rate 3%. Tonya at Members Credit Union is my new favorite loan officer and Members is my new favorite lender. 

Don Corry's profile image
Don Corry 
on Google
a month ago

I spent 2 hours on the phone trying to straighten out my accounts. I spent 5 minutes of that time trying to understand him as he spoke only halting English. I asked to speak to a supervisor and after 10 minutes she said she could find my account. I asked her to try again and she said she couldn't/wouldn't. Poor customer service...really, none at all. 

Buddy's profile image
Buddy 
on Google
a month ago

Asked for a small credit loan and it was in my account before I got home 

Tom Tom's profile image
Tom Tom 
on Google
a month ago
Johnny Lowman's profile image
Johnny Lowman 
on Google
2 months ago

MCU is always great to work with. 

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Frequently asked questions about Members Credit Union

How is Members Credit Union rated?

Members Credit Union has a 4.6 star rating with 44 reviews. 

When is Members Credit Union open?

Members Credit Union is closed now. It will open at 8:00 a.m. 

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