Member One Federal Credit Union's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Member One Federal Credit Union

3.6

About this business

Location details

625 Williamson Road Northeast, Roanoke, VA, 24016, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.6176 reviews
Select a rating
Amanda B's profile image
Amanda B 
a week ago

Staff was very rude tried to deposit over 6 grand to pay my husbands credit card while he had been incarcerated turned in power of attorney 8 times and they refused to take my money. Definitely don’t bank at VACU and the lady didn’t give me the social security card back. Manager is rude and should not be a manager and he refused to give me his managers name and number 

Mo's profile image
Mo 
2 months ago

Update: how is Virginia Credit union still saying you're late on your loan when they issued the loan forgiveness? I wonder what the shareholders of Virginia Credit Union have to think of all of the frustrated customers, especially the ones closing their checking and savings accounts. Member one is sooo missed! People are so frustrated with Virginia Credit Union that they are not getting their direct deposits for weeks so they are cancelling all of their accounts. I had a loan forgiveness for two months with member one right ... read more

Kimberly Crigger's profile image
Kimberly Crigger 
2 months ago

We’ve had nothing but issues with this bank, since the merger happened. We’ve been with them (Member One) over 10 years and never had any issues. It’s time for a change. 

Lisa Locklear's profile image
Lisa Locklear 
2 months ago
Blake Waddell's profile image
Blake Waddell 
2 months ago

Absolutely horrible credit union since the merger. Not only was the merger disastrous but now this new credit union won’t help its members like Member One used too. I applied for a small personal loan for some bills this month since I’m going to have a lower check with slower business and my account was over so the kind gentleman called and said if I make the account positive and reapply for the loan that they would accept it since I had perfect payment history on my credit card and auto loan even though my credit wasn’t the... read more

Frequently asked questions about Member One Federal Credit Union

How is Member One Federal Credit Union rated?

Member One Federal Credit Union has a 3.6 star rating with 176 reviews. 

When is Member One Federal Credit Union open?

Member One Federal Credit Union is open now. It will close at 5:30 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com