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Member One Federal Credit Union
- Financial Services
- Christiansburg, VA
About this business
Location details
105 Oak Tree Blvd NW, Christiansburg, VA, 24073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This is a horrible bank. They try to sugar coat their reviews but they are disorganized and incompetent to a degree I've never seen with any previous banks. Their integration of Member One has been a huge failure. Spent 8hrs on the phone over days to try to get account balance as someone who uses 6 banks I've never seen such ignorance. I will likely close my account and move thousands of dollars out. When you have plenty of money and your out grocery shopping or buying gas and you can't use your card bc the bank sends inform... read more
My husband and I went to close out a savings account. The teller told us he would see if he can figure out how to do that. He did give us the balance from the account, but he split the money and said we could fight over how to split the change? No context and we were not asked if we needed the money spit in half. We did not receive any confirmation on the account being closed and when asked were told that they didn't know how we would get confirmation that the account was closed. Very unprofessional.
It has been a complete nightmare trying to get my new atm card working. I have never had issues with this credit union before. I just spent the past half hour being told by one department they couldn't help and being sent to another department that said they couldn't help and told me to call the first department. Looking for a new bank I think, because not sure that it will get better.
Staff friendly and very helpful. Wish branch was closer to me.
Frequently asked questions about Member One Federal Credit Union
How is Member One Federal Credit Union rated?
Member One Federal Credit Union has a 3.2 star rating with 61 reviews.
When is Member One Federal Credit Union open?
Member One Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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