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Member One Federal Credit Union

3.7

About this business

The Southwest retail center is part of Member One’s network of branches across southwest and central Virginia. Full-service branch providing financial products, services, and information for individuals and independent businesses. 

Location details

2310 Electric Rd, Roanoke, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.785 reviews
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D Dreyer's profile image
D Dreyer 
on Google
2 weeks ago

Always the best experience with Brittany and her team! Went to ask for help with online login after months of trying to get it done with someone from the back office. Capers & Brittany, kindly and patiently walked me through the whole deal and we accomplished login! I am grateful to them ! If it weren’t for their help, my account would’ve moved from Member One to someone else! 

Gary Kessinger's profile image
Gary Kessinger 
on Google
2 weeks ago

They will frequently place blocks on your debit card if you're traveling out of state. Per them, it's for fraud protection. You are SOL if your card gets blocked because the department that removes the block closes at 5pm EST. You will have no resolution until the following day during business hours. Avoid them. 

David Rush's profile image
David Rush 
on Google
3 weeks ago

Never had an issue with this credit Union always will taken care of 

kevin poff's profile image
kevin poff 
on Google
a month ago
VERONICA BANDY's profile image
VERONICA BANDY 
on Google
a month ago

I stopped by the Franklin Rd, Roanoke Branch to make several transactions. I left after standing in line for over 5 minutes without being acknowledged. Folks were busy, I understand, but at least acknowledge that I am there and will be assisted. I left the branch, drove down the road to the 419 branch where I walked straight up to a teller who handled all my transactions in a pleasant manner. Guess which branch I will go to next time. 

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Frequently asked questions about Member One Federal Credit Union

How is Member One Federal Credit Union rated?

Member One Federal Credit Union has a 3.7 star rating with 85 reviews. 

When is Member One Federal Credit Union open?

Member One Federal Credit Union is open now. It will close at 5:30 p.m.  

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