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Member One Federal Credit Union

3.6

About this business

Location details

2310 Electric Rd, Roanoke, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.697 reviews
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Jesse Phillips's profile image
Jesse Phillips 
2 weeks ago

While the branch staff are generally very good and incredibly helpful, the overall organization is an unmitigated disaster. As soon as I have the time, I will be changing Banks to one that has even a modicum of competence because this one does not. The transition from member One Federal credit Union completely unnecessary and poorly executed, it appears to have been malicious. The apparent lack of planning would be a generous way to characterize the transition. If they wanted to provide a less enjoyable experience, it would ... read more

Ace Taylor's profile image
Ace Taylor 
3 months ago

The Credit Union of personal choice -- great customer service! 

B Dennis's profile image
B Dennis 
3 months ago

I've banked with Member One for over 30 years, and have always had good service, a few mistakes that were rectified, and pleasant staff interactions. My last few visits, I was assisted by Markus and found him to be accurate, detail oriented, knowledgable about this banks procedures, personable, and eager to assist and please. Great job Member One and Markus! New Virginia Credit Union May 19, 2026 So after all the hub bub and people having difficulty getting their accounts straight from the Member One Merger, I finally linked... read more

Tracy S's profile image
Tracy S 
3 months ago

Horrible!!! Horrible absolutely horrible!!! My story is too long to tell. But my very FIRST statement, there were 3 fraudulent charges!!!!! 

M Smith's profile image
M Smith 
3 months ago

Frequently asked questions about Member One Federal Credit Union

How is Member One Federal Credit Union rated?

Member One Federal Credit Union has a 3.6 star rating with 97 reviews. 

When is Member One Federal Credit Union open?

Member One Federal Credit Union is closed now. It will open at 9:00 a.m. 

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