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Member One Federal Credit Union

3.7

About this business

Location details

2310 Electric Rd, Roanoke, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.787 reviews
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Sarah Morris's profile image
Sarah Morris 
a week ago

VERY disappointed with the customer service I received today at this bank. I was calling to get member one just to mail me a bank statement to my new address in Alabama, so I can get my license changed to yk.. Alabama. I was in my bf’s car shop yesterday when I called them, and no issue but I was told I could print my statement out and I explained I needed it MAILED to our house address to take to the DMV. so I called back again today to explain the same thing. the lady on the other line was rude!!! my boyfriend was helping ... read more

Nate Delano's profile image
Nate Delano 
a month ago

Very helpful. Helped me with something important and got approved for it! 

D Dreyer's profile image
D Dreyer 
2 months ago

Always the best experience with Brittany and her team! Went to ask for help with online login after months of trying to get it done with someone from the back office. Capers & Brittany, kindly and patiently walked me through the whole deal and we accomplished login! I am grateful to them ! If it weren’t for their help, my account would’ve moved from Member One to someone else! 

Gary Kessinger's profile image
Gary Kessinger 
2 months ago

They will frequently place blocks on your debit card if you're traveling out of state. Per them, it's for fraud protection. You are SOL if your card gets blocked because the department that removes the block closes at 5pm EST. You will have no resolution until the following day during business hours. Avoid them. 

David Rush's profile image
David Rush 
2 months ago

Never had an issue with this credit Union always will taken care of 

Frequently asked questions about Member One Federal Credit Union

How is Member One Federal Credit Union rated?

Member One Federal Credit Union has a 3.7 star rating with 87 reviews. 

When is Member One Federal Credit Union open?

Member One Federal Credit Union is closed now. It will open at 9:00 a.m. 

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