This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Melloy Jaguar
- Automotive
- Albuquerque, NM
About this business
Location details
7707 Lomas Blvd NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I had got a vehicle there in May 2024 and finally got my vehicle in July 2024, the sales person kept making excuses. I would like to enjoy my vehicle when we signed the contract. Also my daughter got a vehicle that same day and the same thing happened to her, didn't received her vehicle till July. So last month I had issues already with my vehicle, my battery is dead no longer useable and I had to purchase a new one. I had asked for a reimbursement and they agreed and told me to come by on a Friday. I showed up on the Friday... read more
I had got a vehicle there in May 2024 and finally got my vehicle in July 2024, the sales person kept making excuses. I would like to enjoy my vehicle when we signed the contract. Also my daughter got a vehicle that same day and the same thing happened to her, didn't received her vehicle till July. So last month I had issues already with my vehicle, my battery is dead no longer useable and I had to purchase a new one. I had asked for a reimbursement and they agreed and told me to come by on a Friday. I showed up on the Friday... read more
Business response:
****,Thank you for your feedback. Honest feedback from our customers helps us improve and hopefully prevent future customers from having the same frustrations you experienced. Our ** reached out to you and I understand he has addressed your concerns directly. Should you need further assistance please reach out to me and I will be happy to assist you. **** *** - Melloy Nissan
Received mail from this company that looked exactly like tax information that was sent out when people are beginning to think about filing their taxes! Taxes are stressful enough without this company addiing to that stress!!!
Business response:
Thank you for taking the time to leave feedback regarding your recent experience with Melloy Nissan. We truly value all feedback, both positive and negative, as it allows us to continuously improve our dealership.We noticed that you left a 1-star review, and we're genuinely sorry to hear that your experience did not meet your expectations. However, we would greatly appreciate additional details about your experience so that we can better understand the issues you encountered and work towards resolving them.Your satisfaction ... read more
On Oct 21 my spouse and myself attempted to purchase a vehicle from Melloy Nissan Dealership. We were assured on multiple occacians by sales assiocate and the finance officer/manager that the purchase of the 2023 Nissan Kicks was a ligitmate buy by there finance office. We initial paid a total of $1,000.00 down payment. We were again assured that this was our vehical and were told to come back within 30 days before the tags expire which end on 11/20/23. On 11/17/23 @4:37pm *********************** called stating that finance ... read more
The work they do is pretty good. Make sure you save your receipts, I've had to have them do the same work more than once.Their customer service is super slow, they keep your car longer than they should. Many things should be covered under warranty and it would be if you went to other Nissan dealers, but they can't be bothered to put in the claim and its usually easier for them to just charge you. So if you feel like fighting for your car to be fixed properly and covered under the warranty you paid for....then bring your car ... read more
Business response:
****, we are very sorry that it took longer than you expected to service your vehicle. We obviously failed to set your expectation on how long it takes to diagnose and service problems on a customer's vehicle. As to warranty claims, the manufacturer determines what is covered by the warranty and that is the same from dealer to dealer. We hope that you will give us a second chance to show you the 5 star service we strive to provide.
Beware the bait and switch! On May 22, 2021, I test drove a 2021 Rogue SV which had the total price clearly marked as $31,265 on the window sticker. This was the final price, including add-on packages and "destination" charges. When I sat down to run numbers with the finance representative, the price was suddenly $33,200 plus TTL. I complained that this was not the price on the window sticker, and the finance rep said "Maybe you were looking at the MSRP." I left at that point because it was obvious they were trying to swap a... read more
I am a teacher in Albuquerque with a decent credit score and an obviously steady employment. I have a young family of two beautiful children. Our SUV started having issues and we wanted to get a dependable vehicle that would fit our family for the foreseeable future. I have since secured financing easily through a local credit union without the nightmare I am about to explain. I went to Melloy Nissan because we love Nissan and Infinity. Every one I have had was a beautiful machine. However, my wife fell in love with a Dodge ... read more
OMG ! Where do I start !!!! I would give 5 negative stars if I could... I am out in Albuquerque on a family emergency and my new 2018 Versa needed an oil change before driving back to Alabama. I took it in on 8/13/2018 and they put the WRONG OIL in it.. Service department put 5w 30 when the vehicle takes 0w 20 which is stated in owners manuel and inside the hood of car. I took the car back and requested they put the correct oil in and change the filter again. When they were done I checked the oil and it was overfilled. The R... read more
We went into Melloy Nissan on Sept 29th because we got a pre-approval letter from the bank. We test drove a 2017 Nissan Sentra with the salesman Alex, long story short he came with an offer that we had to putt $1000 as a down payment and $665. We informed him at the time we can only put $300 as a down payment thanked him for his time and was about to leave. Alex said let me see one more thing before you leave and left. He came back with a paper that said, "Ok you win" we will give it to you for $300 down and $485 a month. We... read more
Business response:
Patrick, I’m very sorry that we weren’t able to provide financing for your purchase. Unfortunately, “Pre-approvals” are still subject to final acceptance by the lender and can be revoked for many reasons including deal structure, insufficient income, excessive debt to income, or unacceptable collateral. I would like to apologize for the phone calls and e-mails after your purchase. I assure you they were not intended to cause you any discomfort. They are prompted by an automated follow-up system that was not notified when you... read more
Frequently asked questions about Melloy Jaguar
How is Melloy Jaguar rated?
Melloy Jaguar has a 1.6 star rating with 15 reviews.
When is Melloy Jaguar open?
Melloy Jaguar is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com