Todd C. on Citysearch
10 years ago
07/23/2012, 02:42 AM
JUST AWFUL! Avoid this place like the plague! They will give you a great price then tell you you need all this extra stuff that should have been included in the original price. On top of that they will neglect to put all your parts back on the car and leave your car a filthy mess.
We were traveling through town and had a head gasket blow. These guys promised the best price and they were. After the car was all apart, they wanted us to pay extra for coolant, seals, a water pump and timing belt; some of which are necessary to perform a head gasket job, others that had just recently been replaced under regular service. By the time I got the car to our hotel, I noticed that the A/C didn't blow cold, a large puddle of coolant under the car, and a missing bracket for the A/C shroud. I called the next morning and the manager (Clemente) told me that the leak was the water pump I had refused to replace. They didn't know where the bracket was because the mechanic who worked on our car was "probably in Mexico by now". And they just plain forgot to recharge the A?C. The leak turned out to be a loose clamp on the lower radiator hose. When I asked further about the A/C bracket, they told me that they had given me a great price and not to come back! When I went to pack up our luggage I found oily, greasy dirt all over the cargo bay. After we finally got home, I went to replace the missing A/C bracket and found that they had ripped another bracket apart at the weld instead of removing a single bolt. This place is the most unprofessional group of hacks I have ever dealt with.
We contacted Meineke corporate and they pretty much just blew us off. It's pretty obvious that Meineke does not care about anything but ripping off it's customers.