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Mechanics Bank
- Banks
- Richmond, CA
About this business
Location details
9996 San Pablo Ave, Richmond, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Horrible customer service. Felt like interrogation rather than customer service.
My 'go-to' bank is the Mechanic Bank in Albany at the corner of Washington and San Pablo. However, I want to give a 5-star review to Francie Esparza, who has done incredible troubleshoots for my direct deposits to various parties. I have unfortunately encountered incompetent or careless 'online staff' who misled me about a couple of direct deposits I made and caused major setbacks and time loss. After getting help from Francie, those troubles no longer existed, and my transactions have improved since.
!!!!!!This bank was very disappointing and disrespectful to go to. If you want your account information shared out loud for the whole bank to hear this is the place! If you want to be questioned and judged the whole time this is the place! The bank teller openly said if they don’t recognize you as a frequent customer they will/have to treat you differently like an imposter or a fraud. I was disrespected and exposed. Be careful at this location! Go to the solano one for better care and SAFER practices!!!!!
Helpful tellers and bank officers, good on line too.
Frequently asked questions about Mechanics Bank
How is Mechanics Bank rated?
Mechanics Bank has a 3.1 star rating with 15 reviews.
When is Mechanics Bank open?
Mechanics Bank is closed now. It will open tomorrow at 9:00 a.m.
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