Maybank (Bukit Pasir Batu Pahat)

Ali A. 

on Birdeye

9 hours ago

I visited the bank recently to ask for some information regarding my account, but unfortunately, my experience was not good. The woman at the counter behaved in an unprofessional and rude manner. Instead of assisting properly, her attitude made the interaction uncomfortable. Customer service is very important in banking, and I hope the management takes this feedback seriously and ensures staff communicate respectfully with customers in the future. 

rajan r. 

on Birdeye

2 days ago

I visited a Maybank branch in Pulau Sebang (Tampin branch) to resolve an issue with my Maybank2u login password, but the experience was very disappointing. Despite there being only a few customers at the time, I was not given the assistance I needed after multiple attempts to seek help. I also informed the staff that I am a heart patient and required some consideration, but this was unfortunately not taken into account. Overall, the service was poor and lacked empathy. I hope improvements can be made in how customers, espec... read more

Kumeresh V. 

on Birdeye

6 days ago

We had a great experience working with Nurbasirah while opening our new company account. She was incredibly easy to deal with, professional, and attentive throughout the entire process. Her helpful and friendly approach made everything smooth and stress-free. Nurbasirah went above and beyond to ensure all our questions were answered and that everything was handled efficiently. Thanks to her support, what could have been a complicated process turned into a very pleasant and delightful experience. Highly appreciate her excel... read more