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Massachusetts Mutual Life Insurance Company (MassMutual)
- Financial Services
- Springfield, MA
About this business
Location details
1295 State St, Springfield, MA, 01111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:00 p.m. | |
| Tue | 08:30 a.m. to 4:00 p.m. | |
| Wed | 08:30 a.m. to 4:00 p.m. | |
| Thu | 08:30 a.m. to 4:00 p.m. | |
| Fri | 08:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would never do business with this company. Trying to help my 98 year old dad navigate online access etc. They are impossible, wanted him on the phone three times today for a simple email change; nothing still not done. unbelievable
Terrible service. Tried calling twice yesterday on hold 30 min each time. Tried calling today no luck. Whatever happened to customer service. Used to always be easy to get thru
Given insurance is a predatory industry, my experience with Mass Mutal has been one of the worst experiences I had in my lifetime. If had known back in 1985 when I bought into the b.s. their rep delivered that they would be so bad, I would not have entered into any contract with them. Unfortunately, it has taken 35 or so years for their true colors to show, and now it’s too late to bail out without losing most everything I’ve invested. Kudos to you folks for a great disguised extortion scheme reinforced by the lousy customer... read more
Purchased a long term care policy for my wife and I many years ago. For the past several years, the company has passed on 18+% increases to the premium! Of course they say you can reduce your coverage to make the cost more manageable, but that is not a viable option. Who passes on such a large increase every year? They clearly hope you either drop the policy or reduce the coverage so much they won't have to pay out when the time comes. Is this legal? Probably so. It is ethical and moral, clearly the answer is no. Stay away f... read more
Frequently asked questions about Massachusetts Mutual Life Insurance Company (MassMutual)
How is Massachusetts Mutual Life Insurance Company (MassMutual) rated?
Massachusetts Mutual Life Insurance Company (MassMutual) has a 2.6 star rating with 42 reviews.
When is Massachusetts Mutual Life Insurance Company (MassMutual) open?
Massachusetts Mutual Life Insurance Company (MassMutual) is closed now. It will open on Monday at 8:30 a.m.
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