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Massachusetts Mutual Life Insurance Company (MassMutual)

2.8

About this business

Location details

1295 State St, Springfield, MA, 01111, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 4:00 p.m.
Tue08:30 a.m. to 4:00 p.m.
Wed08:30 a.m. to 4:00 p.m.
Thu08:30 a.m. to 4:00 p.m.
Fri08:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.838 reviews
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Mitchell Richman's profile image
Mitchell Richman 
on Google
2 weeks ago

Purchased a long term care policy for my wife and I many years ago. For the past several years, the company has passed on 18+% increases to the premium! Of course they say you can reduce your coverage to make the cost more manageable, but that is not a viable option. Who passes on such a large increase every year? They clearly hope you either drop the policy or reduce the coverage so much they won't have to pay out when the time comes. Is this legal? Probably so. It is ethical and moral, clearly the answer is no. Stay away f... read more

Elsie Rivera's profile image
Elsie Rivera 
on Google
2 months ago
Kevin G's profile image
Kevin G 
on Google
2 months ago
D L (dlithgo)'s profile image
D L (dlithgo) 
on Google
9 months ago

Obviously pretty consistant here with the reviews. MassMutual is more than happy to take your money but complete jerks when you have a legitimate claim. I can't emphasize enough if you need insurance of any kind do your research for a reputable company this one is not it. MassMutual what is the purpose of being rude right from the start of calling in on a claim you sent me a letter on? Especially when it involves the death of a family member? Do you just want to cause extra pain? One star is an over rating for this company! 

Pedro Salazar's profile image
Pedro Salazar 
on Google
9 months ago
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Frequently asked questions about Massachusetts Mutual Life Insurance Company (MassMutual)

How is Massachusetts Mutual Life Insurance Company (MassMutual) rated?

Massachusetts Mutual Life Insurance Company (MassMutual) has a 2.8 star rating with 38 reviews. 

When is Massachusetts Mutual Life Insurance Company (MassMutual) open?

Massachusetts Mutual Life Insurance Company (MassMutual) is closed now. It will open tomorrow at 8:30 a.m. 

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