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Massachusetts Mutual Life Insurance Company (MassMutual)
- Financial Services
- Springfield, MA
About this business
Located in Springfield, Mass., the headquarters for MassMutual is the main facility for the company’s main operations and central call centers for serving policyowners and customers. Housed in a historic Georgian-style building erected in 1927, the building also is the base for the MassMutual Foundation’s community support and charity operations.
Location details
1295 State St, Springfield, MA, 01111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:00 p.m. | |
| Tue | 08:30 a.m. to 4:00 p.m. | |
| Wed | 08:30 a.m. to 4:00 p.m. | |
| Thu | 08:30 a.m. to 4:00 p.m. | |
| Fri | 08:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Obviously pretty consistant here with the reviews. MassMutual is more than happy to take your money but complete jerks when you have a legitimate claim. I can't emphasize enough if you need insurance of any kind do your research for a reputable company this one is not it. MassMutual what is the purpose of being rude right from the start of calling in on a claim you sent me a letter on? Especially when it involves the death of a family member? Do you just want to cause extra pain? One star is an over rating for this company!
If I could give ZERO stars I would. As a financial professional for over 7 years now, I've never encountered a call center representative as rude and unwilling to work as Cassidy A. If you have questions on a client's annuity contract, you are better off conference calling with the client on the line because not even Agents can service client contracts without a special new ID number (not the Agent # assigned for contracting, mind you) that no one was even informed of, including our B/D, which is one of the largest in the na... read more
Frequently asked questions about Massachusetts Mutual Life Insurance Company (MassMutual)
How is Massachusetts Mutual Life Insurance Company (MassMutual) rated?
Massachusetts Mutual Life Insurance Company (MassMutual) has a 2.7 star rating with 35 reviews.
When is Massachusetts Mutual Life Insurance Company (MassMutual) open?
Massachusetts Mutual Life Insurance Company (MassMutual) is closed now. It will open tomorrow at 8:30 a.m.
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