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Massachusetts Mutual Life Insurance Company (MassMutual)
- Financial Services
- Springfield, MA
About this business
Location details
1295 State St, Springfield, MA, 01111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:00 p.m. | |
| Tue | 08:30 a.m. to 4:00 p.m. | |
| Wed | 08:30 a.m. to 4:00 p.m. | |
| Thu | 08:30 a.m. to 4:00 p.m. | |
| Fri | 08:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Given insurance is a predatory industry, my experience with Mass Mutal has been one of the worst experiences I had in my lifetime. If had known back in 1985 when I bought into the b.s. their rep delivered that they would be so bad, I would not have entered into any contract with them. Unfortunately, it has taken 35 or so years for their true colors to show, and now it’s too late to bail out without losing most everything I’ve invested. Kudos to you folks for a great disguised extortion scheme reinforced by the lousy customer... read more
Purchased a long term care policy for my wife and I many years ago. For the past several years, the company has passed on 18+% increases to the premium! Of course they say you can reduce your coverage to make the cost more manageable, but that is not a viable option. Who passes on such a large increase every year? They clearly hope you either drop the policy or reduce the coverage so much they won't have to pay out when the time comes. Is this legal? Probably so. It is ethical and moral, clearly the answer is no. Stay away f... read more
Obviously pretty consistant here with the reviews. MassMutual is more than happy to take your money but complete jerks when you have a legitimate claim. I can't emphasize enough if you need insurance of any kind do your research for a reputable company this one is not it. MassMutual what is the purpose of being rude right from the start of calling in on a claim you sent me a letter on? Especially when it involves the death of a family member? Do you just want to cause extra pain? One star is an over rating for this company!
Frequently asked questions about Massachusetts Mutual Life Insurance Company (MassMutual)
How is Massachusetts Mutual Life Insurance Company (MassMutual) rated?
Massachusetts Mutual Life Insurance Company (MassMutual) has a 2.7 star rating with 39 reviews.
When is Massachusetts Mutual Life Insurance Company (MassMutual) open?
Massachusetts Mutual Life Insurance Company (MassMutual) is closed now. It will open on Monday at 8:30 a.m.
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