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Mass Bay Credit Union
- Finance
- Everett, MA
About this business
Mass Bay Credit Union is a local, not-for-profit, full-service financial institution. As a not-for-profit, we are able to help our members with their financial needs using a truly kind and uncompromised approach. We are people helping people.
Location details
183 Main St, Everett, MA, 02149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | 8:30 a.m. to 1:15 p.m. | |
| Sun | Closed |
Terrible called for some information and this dude answers phone with a frustrated and smart ass tone wouldn't do business here at all.
Applying for a loan here was a very bad experience. It took a full month for the loan to be processed no one seems to be in a hurry to help. This represents hours on the phone, just to be told to call back tomorrow and nothing to have been done. It was very frustrating Also some of the employees actively ignore you. I called for an update on the loan because the clerk said to call back but when i did i would get no answer. Then i called on my friends number and they picked up first time. This happened on multiple instances a... read more
I had a disappointing and frustrating experience with Mass Bay Credit Union during my attempt at auto refinancing. Advised by their staff to apply online, I encountered an issue with the citizenship status field, as there was no option for visa holders. Upon calling for guidance, I was misleadingly told to select "permanent resident." This led to a hard inquiry on my credit, negatively affecting my excellent score, only to be later informed that my visa status disqualified me. This misadventure not only impacted my credit sc... read more
I’m so grateful to the incredibly knowledgeable and kind employees at this MassBay CU branch for going above and beyond to help me when I came in this week.
Frequently asked questions about Mass Bay Credit Union
How is Mass Bay Credit Union rated?
Mass Bay Credit Union has a 2.9 star rating with 15 reviews.
When is Mass Bay Credit Union open?
Mass Bay Credit Union is closed now. It will open at 8:30 a.m.
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