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Mass Bay Credit Union

3.8

About this business

Location details

1250 Hancock St, Quincy, MA, 02169, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
Sat8:30 a.m. to 1:15 p.m.
SunClosed
3.828 reviews
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Celeste Lek's profile image
Celeste Lek 
2 months ago

Lack of customer service. I walked in and asked the Teller who can assist with a loan. The teller said “my supervisor can help shortly.” After she said “supervisor” this was definitely a Karen type of a vibe. I heard the supervisor speak very loudly about a customers profile including personal information. I politely exited the place. Go to another bank.. this was sus! 

Jon Santiago's profile image
Jon Santiago 
6 months ago

Rude lol absolutely no 

Tien Phan's profile image
Tien Phan 
8 months ago

The photo so make sure you guys know where it is. It was hard for me to find it, I thought it was inside the building 🥹.People in there are nice and helped me solve my problems. Just a small bank but good for Quincy residents 

Michael's profile image
Michael 
a year ago

Just wanted to share my yet got numerous positive experience popping into the Quincy branch of Mass BayCredit Union. Both Yann and Barbie always greet me with a smile as well as the tellers and has continually gone out of their way to assist me with debit card issues or my own fumbled transactions. Great branch and appreciate the management Barbie and Yann very much!! 

Zachary Gabor's profile image
Zachary Gabor 
a year ago

It's been a bit of a process getting an account set up in order to get our loan approved which is all time sensitive, partially because of some of my own errors with putting in initial numbers wrong. Yann was so incredibly helpful and responsive with helping things get reconciled. Truly great customer service and I'm excited to be work with Mass Bay Credit Union. Thank you Yann! 

Frequently asked questions about Mass Bay Credit Union

How is Mass Bay Credit Union rated?

Mass Bay Credit Union has a 3.8 star rating with 28 reviews. 

When is Mass Bay Credit Union open?

Mass Bay Credit Union is closed now. It will open on Monday at 8:30 a.m. 

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