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Mass Bay Credit Union
- Finance
- Quincy, MA
About this business
Mass Bay Credit Union is a local, not-for-profit, full-service financial institution. As a not-for-profit, we are able to help our members with their financial needs using a truly kind and uncompromised approach. We are people helping people.
Location details
1250 Hancock St, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | 8:30 a.m. to 1:15 p.m. | |
| Sun | Closed |
Just wanted to share my yet got numerous positive experience popping into the Quincy branch of Mass BayCredit Union. Both Yann and Barbie always greet me with a smile as well as the tellers and has continually gone out of their way to assist me with debit card issues or my own fumbled transactions. Great branch and appreciate the management Barbie and Yann very much!!
It's been a bit of a process getting an account set up in order to get our loan approved which is all time sensitive, partially because of some of my own errors with putting in initial numbers wrong. Yann was so incredibly helpful and responsive with helping things get reconciled. Truly great customer service and I'm excited to be work with Mass Bay Credit Union. Thank you Yann!
Mass Bay credit union is top notch. Great friendly tellers who work hard and give good advice on money issues. Good location right in Quincy Center directory across the street from the Quincy MBTA stop
Awful customer service that I just experienced. I talked to a customer rep about closing my account and then they didn't do in a timely manner like they said they would and because I moved my money into a different bank, they're now hitting me with overdraft fees which would not be the case if my account was CLOSED! And they refuse to refund me the overdraft fees. This is how you treat a loyal customer for the last five years who has been nothing but responsible with your accounts? Good riddance.
This is the worst bank I have ever had. I moved to MA and wanted a credit union so opted for this one since it was nearby. Big mistake. I tried to do everything online and the system wouldn't let me. I went in and the staff complained in front of us that we didn't do it online even though their system told us to come in. The customer service is never helpful over the phone either. They make everything way more complicated than it has to be and I end up having to use my other bank for everything. The app is not user friendly ... read more
Frequently asked questions about Mass Bay Credit Union
How is Mass Bay Credit Union rated?
Mass Bay Credit Union has a 3.9 star rating with 25 reviews.
When is Mass Bay Credit Union open?
Mass Bay Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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