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555 Country Club Rd, Eugene, OR, 97401, United States
Get directionsI witnessed the new manager, Alisa or Melisa aggressively grab an employee by the shoulder during lunch time on May 12. In my opinion, the physical contact appeared inappropriate and unnecessary. A simple tap on the shoulder would have been more appropriate. You do not treat the employees that take care of my Nono in memory care.
This was by far one of the best memory cares I have ever seen. That was until January. In January a new admin came in. Absolutely one of the worst managers I have ever met in my life. She has zero respect for staff or residents. She sits in her office all day and never comes out to see the residents. She changed the lunch breaks and now people don’t get a lunch break until 2 hours before the shift is over. And if you miss your breaks the meds techs make you wait to go last. And the med techs are a joke. Most of them don’t ev... read more
Through family, work and friends, we've had considerable experience with half a dozen assisted living facilities in the Eugene area. The Marquis on Country Club is BY FAR the best. All assisted living facilities have high turnover and struggle with staffing, but the Marquis gets the job done better than the others - much better. Our elderly mother lived there happily for two and a half years, so we can speak with some authority. The Marquis' two best characteristics are: 1) The staff is consistently courteous, kind and carin... read more
HORRIBLE conditions for these unfortunate souls that have to live under the management of this establishment. I'm heartbroken for all those wonderful people. Do NOT leave your loved ones here UNLESS you can be on site a minimum of 5 days/wk to pick up the slack of their SEVERELY understaffed facility. Every staff member there with the exception or 3 people are AMAZING people. But as the old saying goes, "it's pretty difficult to swim when your hands are tied behind your back in rough waters"
I had to help place a friend here and they made the process seamless and hopeful. They helped her adjust despite a few problems she was having. They were patient, kind and understanding. The staff have been so wonderful on every level and the activities are plentiful and fun. My friend has now adjusted very well with the help of everyone here. They made our experience wonderful.
Marquis Eugene Assisted Living has a 2.9 star rating with 15 reviews.
Marquis Eugene Assisted Living is open now. It is open 24/7.
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