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Marlo Furniture Warehouse - Alexandria, VA
- Furniture Stores
- Alexandria, VA
About this business
Location details
5650 General Washington Dr, Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 8:00 p.m. | |
| Tue | 12:00 p.m. to 8:00 p.m. | |
| Wed | 12:00 p.m. to 8:00 p.m. | |
| Thu | 12:00 p.m. to 8:00 p.m. | |
| Fri | 12:00 p.m. to 8:00 p.m. | |
| Sat | 12:00 p.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The worst ever service, NEVER BUY from this company!! We bought 4 items from them. We got two that were in stock. We were told to wait until October for the other two. One of the items did arrive at the warehouse but wasn't delivered to our house because company policy is NOT TO SHIP ANY ITEMS UNTIL ALL ITEMS ARE IN THE WAREHOUSE. The second Item will arrive only in December - so we are stuck because the company WANTS TO SAVE MONEY.
We will never use this store to buy furniture again. We ordered furniture in the Rockville store and waited for 6 months until it was delivered but it was delivered with missing parts. Now it is 10 months from ordering, but there is no progress in delivery of missing parts. The customer service is not working to help. They don't keep promises.
Worst experience I ever had buying furniture. Customer service sucks, they don’t even try to satisfy their customer’s when they know the customer unhappy with their service. I been waiting for two months for my furniture and I still don’t have it! They called today and said it will be deliver 2 weeks from now because they now have it at their warehouse. I live 58 miles from their warehouse. You would think they would try and deliver it sooner. Nope!!!! Not Marlo, don’t ever buy your furniture from this company trust me!!!! T... read more
I have bad experience with Marlo. I ordered some furniture from Marlo since 12/2019. I received separate delivery. The first delivery made until 8/2020 is the living room , when I receive the living room the love seat is ripped like 2nd hand chair. I called them, and they took 1or 2 months to send some one to check it . After the person came they called me said that the problem the love seat has, it's not something they can fix in my home they have to come to pickup the love seat to fix it in warehouse. It took another mo... read more
excellent service and quality!
Frequently asked questions about Marlo Furniture Warehouse
How is Marlo Furniture Warehouse rated?
Marlo Furniture Warehouse has a 3.8 star rating with 836 reviews.
When is Marlo Furniture Warehouse open?
Marlo Furniture Warehouse is closed now. It will open on Tuesday at 12:00 p.m.
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