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FINE LADIESWEAR
3003 Yamato Rd C1, Ste C1, Boca Raton, FL, 33434, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wow - in reading the responses to the negative reviews, I wonder why anyone would shop here. The manager's responses are completely uncalled for and rude. I have never read such mean replies to customers. Managers should be reaching out to apologize and attempt to make things better for the unhappy customers. My Goodness! I was reading reviews as they had a dress online I was interested in. They do not price match the designer - which is very odd and telling. Their price is $200 more than the designer's website. The cl... read more
I wouldnt shop anywhere else for clothes and shoes to be honest. you feel right at home and the sales people are so helpful and always go the extra mile
Horrible customer service! They don’t care about the customers. They misinform you and then don’t stick by their word. They’re rude and inconsiderate. Although their merchandise is high quality and fun, I will never shop there again!! There are plenty of places that have great merchandise where I will be much happier shopping at. Beware that these people can turn you off as well in an instant. Trust me, shop elsewhere!
Michelle and her sales team worked collaboratively to help me find exactly what i was looking for. The inventory at Mario Pucci is vast and amazing. But the sales team is what makes the shopping experience so much fun. They are honest, warm, kind, knowledgable and eager to help to boot. Mario Pucci provides not only a great selection of beautiful merchandise but they give top notch customer service! Thank you, Susan
Wonderful service and amazing sales associates in the gown room. Found the exact dress I was looking for. Best gowns in town!
I want to thank the sales staff for an amazing experience. I am starting a new career, I told the sales associate what I needed. She brought everything to a fitting room for me. I never had to do anything except try the garments on. The associate had a seamstress come right over and pinned my jacket and blouse to show me what it would look like altered. The customer service is such a breath of fresh air. When I was done I was walked over to Mario Pucci Shoes. The outstanding customer service continued. What a wonderful staff... read more
Love the manager “Michelle” , Owner and the employees are the best!!! wonderful customer service!!!!
We have been to this shop twice. The first time was a decent experience. We live 2 hours away and this shop is the closest that carries our favorite designer. The first experience was okay. The salesperson was nice and helpful. The second time, though, was terrible. The salesperson was very pushy... pushing us toward dresses that were not what we wanted. We were very clear on what we were looking for, and I believe the shop had it. But the sales lady kept insisting we try other dresses... not at all what we’re looking for. I... read more
Business response:
Everything that happens in our store is video and sound recorded. Your account of what happened to you is complete fiction. Our sales ladies are the best anywhere and, because they're not on commission, have no reason to push anything on anybody. We ar…See More
The worst customer service. Insulting all the way because of my accent and also because I asked the rudest girl at the desk to NOT Change the price on the label of a sale item. How dishonest can you be in a so called « classy » environment. Walked out and will never shop there again.
Business response:
We are a multicultural store employing and serving a variety of ethnicities accents. We don’t care one bit how you speak or what color you are but one thing we will do is to protect our reputation. Your viscous comments are totally false and we have the video footage to prove it! We are glad you have chosen not to come in here again.
Mario Pucci has a 4.1 star rating with 426 reviews.
Mario Pucci is closed now. It will open tomorrow at 9:00 a.m.
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