Logo White
Watch Demo

Mallard Creek Family Dentistry

4.8
195 reviews
|Dental|Charlotte, NC 28269

3010 Baucom Rd #200, Ste 200, Charlotte, NC 28269

(704) 596-0021

Open now:9:00 am - 6:00 pm

Google

Facebook

Top Dental in your area

Caldwell Bills & Petrilli Dentistry
5.0
(42) · Dental

7800 Providence Rd # 205

(704) 543-7001

5 people are looking at this business

R Holt Foushee
5.0
(2) · Dentists

10320 Mallard Creek Rd

(704) 593-1900

2 people are looking at this business

Mitchell Siegel
5.0
(1) · Dentists

1601 Brenner Ave

(704) 638-3373
Willis & Hook Dental Assoc.
5.0
(62) · Dentists

1144 India Hook Rd # F

(803) 327-4166

1 person is looking at this business

Austin & Teague Dental
5.0
(62) · Dental

3028 Bates St

(803) 328-3780

3 people are looking at this business

Kelly Dentistry
5.0
(194) · Dentists

1725 S New Hope Rd Suite-B

(704) 861-1208

1 person is looking at this business

About

When you visit our dental office, your comfort and smile are our priority. Our entire team is dedicated to providing you with the personalized, gentle dental care that you deserve. We are here to provide state-of-the-art dentistry, as we are your dentists for the University and entire Metro Charlotte Region, including Mooresville, Cornelius, Huntersville, Davidson and Concord.

BIRDEYE FOR BUSINESSES

Birdeye For Business

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

on BirdEye

a year ago

01/28/2019, 16:15 PM
Out of Network Dentist !! I was looking for a 2nd evaluation and it did not start out well. Patti the insurance coordinator who took my appointment never responds to her emails. I had my past dentist send the X-ray to Patti's email but there was no acknowledgement until I called her to check if she did get the X-ray. I had also sent other emails to her regarding the crown options in the treatment plan and I never once received an email response back from Patti. At no point during my appointment , I was informed that they are not In Network. This in spite of the fact that the front desk staff took my insurance card to make copies during my evaluation appointment and I also mentioned my insurance details on their forms that they asked me to fill out.. So the Crown treatment plan for $1675 that they had provided would not get the discounted in network adjustment which you get if the Dentist is "in Network". How can they keep this critical information from the patient and not be upfront about it ? Thank God I did not go forward with the Crown treatment and checked my insurance website regarding the eligible provider as it would have cost me $400-500 more than a comparable In Network dentist in the area and trust me there are plenty of Dentists in the area. Staying in network or not is their prerogative, I do not have a problem with that but not being upfront/transparent about it with the patient is very disappointing especially when it can impact the treatment cost significantly due to lack of in network adjustment applied by the Insurance company. The lack of responsiveness by the front desk staff comes across as very unprofessional. Patti also lied to me on the phone today when she told me that they did not have my insurance information when they kept my card for 30 mins to make copies and I had provided my insurance details in the forms they had asked to fill out..
Respond to negative reviews
Footer Banner

Get more reviews. Get more customers.

Get more reviews from your customers with BirdEye. Dominate search results. Beat local competitors. Grow your business. Easy, done.