Your Road to Maine Value At Maine Auto Service, your total car care provider, we believe auto service should be easy and hassle-free. Since 1988, we have built trusted customer relationships based on high-quality, professional service and every day value-pricing.

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

Maine Auto Service > Review link

David S. on BirdEye

★★

2 years ago

I brought my vehicle in to get an inspection sticker and my snow tires installed. I had the work done on a Wednesday and the next Monday my rim/tire came off. I was driving 40mph and hit a bump and suddenly realized I had a major problem. I called Maine Auto Service from the side of the road and Joe, the manager, immediately asked me if I had brought it back at 25 miles to retighten the lugs. I asked Joe if they would take responsibility at 24 miles, or 26 miles or would I need to bring it in at exactly 25? He had no response. I told him I think that is a poor excuse for them failing to do their job property. He told me that they do not have a tow service so if I could get the vehicle in they would take a look. When I brought the vehicle in they were rude and dismissive. The manager kept mumbling about 25 miles but I really couldn’t understand what he was saying. I am 37 years old and have never brought a car back to get my lugs retightened. The next day they called me and told me it would cost $300 to fix my car and it would take 3-4 days. I told them I completely disagree but had no option but to pay since I need my car. I had brought my car to Maine Auto Service for the past few years and was always satisfied. It seems they are a bit too busy now for both quality work and customer service. I will never go back.

Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.

GET MORE REVIEWS BOOK A TIME