This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Mailgun
- Technology
- San Antonio, TX
About this business
Location details
112 E Pecan St #1135, San Antonio, TX, 78205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A horrible company, do not do business with them. Their abuse team is non responsive and doesn't care if one of their users/customers spams hundreds of people.
I can't get them to leave me alone. They allowed a spammer to use an email with my domain to send phishing emails to all my customers and vendors, then came after me for unpaid bills. I never signed up to use their services and never will. Avoid this company.
Permanently disabled my account without any reasoning. When I opened a ticket about it, they did not disclose the details why and pretty much told me they cannot do anything. Ridiculous.
I have been using Mailgun for as long as 7 years and I have always been a paying user. However, recently I only received one notification about too high sending rate, and then my account was directly closed. They are very slow to response in support. For such an serious decision to close accounts, their reaction is still treated the same way as issues with no priority. I can accept being temporarily disabled for security policy protection, but should they be quicker to restore users? Our email functionality has been suspende... read more
If your business provides 24-hour customer support and you count on your email provider to do the same, look elsewhere. Even their phone support is only during weekday hours. We are currently on week 2 of trying to solve a problem. The support team responds back with default messages without looking at the account. They ignore details that are provided to them at the outset and take forever to escalate to a proper tech team. But it does get escalated do not immediate resolution. This means that email delivery outages may las... read more
Frequently asked questions about Mailgun
How is Mailgun rated?
Mailgun has a 2.1 star rating with 28 reviews.
When is Mailgun open?
Mailgun is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com