MAGFAST is changing charging for good with a gorgeous new family of chargers with both USB and Qi wireless charging for your Apple and Android devices. Our unique system uses the magic of magnets to get rid of all those messy charging wires forever.

Suggest edits

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.6

★★

1,046 reviews

5★884

4★48

3★15

2★7

1★86

6 reviews have no rating

Reviews(520)

Google Reviews(526)

Sort By:

Featured

Steven Y. on Birdeye

★★

a month ago

Unfortunately, like everyone else I was hoodwinked by Magfast. Was PROMISED that my charger would arrive with the batch for the month of April. Well, today it's May and still no charger. Maybe they mean't April of 2024 or 2025!

John H. on Birdeye

★★

5 months ago

I gave this company $400 back on 10/30/2021 and have received nothing but emails to join live streams, and excuses as to why I don't have the products I ordered. Their products might be fantastic, but their delivery of those products is abysmal. I demanded a refund today 01/10/2023, to which they said 5-10 days. If that's anything like their products, I will get my money back sometime in late 2024, or maybe never. God speed.

Lynnette W. on Birdeye

★★

a year ago

I have been waiting for 3 years for this item and nothing. Emails have been sent with them offering me an additional item for free for my inconvenience. Not counting on that either. I get updates ago the time with one reason or another on delays. This is a scam!

Featured content

Birdeye Adds Zillow and Trulia Reviews to its Network

Tempted to buy Google reviews?

Frank C on BBB

★★

2 years ago

I have been getting email and text from ******* for four years. The company does not seem to have an actual product, They have pictures of a product and they sell stock to suckers. It is my opinion that if-there is an actual great product Magfast is about to lose their exclusive copyright (if there is one) within a calendar year, SCAM!!!!

Business Response:

This review is incorrect. We do have product and have begun shipping. You can view video testimonials on our website. We have reached out to this reviewer to help resolve his concerns. If anyone has questions, please reach out to customer care directly and we'll be glad to help you.

PETER M on BBB

★★

2 years ago

I've been involved with MagFast since 2019, and I can say that their customer outreach since then has been exemplary. All my questions were responded to very quickly, something I have not experienced with the several other startups I have been involved with. Some negative reviews here on bbb.org have to do with slow or so far nonexistent product delivery. MagFast is preparing to launch (and in some cases already has launched) high end charging products. High end products have longer lead times ie ready for market times. Details are important. So more time is necessary. I have worked with several dotcom startups around the turn of the century and I know from experience how important that is. This is certainly not a comment posted by MagFast. Just an initial investor. Do your research properly and you will find this to be a true contender in the charging marketplace.

Business Response:

Thank you, *****! We truly appreciate you.

Norris Waljer on BBB

★★

2 years ago

I'm seriously beginning to doubt the truthful ness of this company, I've been waiting for more than 3 years, & at this point I believe they have totally forgotten my order & all that remains is my email in their data base, to which they keep sending videos after videos, but nothing solid as to when I would be receiving anything, there was some bi us special gift I was to receive to date NOTHING. & This constant reference about contacting customer care is nonsense, I've done that several time with ZERO (0) reply. I've invested in other startups *** ****** nothing like this, I saw videos of actual production, factory with workers & finally a product delivered. Something in design 3 years ago in the age of technology is outdated by now. At this stage all I would really like to know is am I really ever going to get anything or should I just walk away, which I'm beginning to think is the goal all along.

Business Response:

We appreciate this reviewer allowing us to address their questions and concerns. We're grateful to this reviewer for sticking with us and continuing to support our company. We discovered that our emails were going to their spam folder as we have answered every inquiry. Please make sure to add our customer care email address to your contacts.If anyone else has questions, please contact our ************* directly and they'll be glad to help.

SMS123 on BBB

★★

2 years ago

Thieves! Scam!! They took my money over 2 years ago after a "live" video invitation. Still no products and they have the nerve to send me advertisements of how they are still building a wall charger!!!

Business Response:

This reviewer has been fully refunded. We are sorry to see him go as we are ramping up shipping. That said, we hope to see him later down the road.

Eric G on BBB

★★

2 years ago

I'm starting to agree with all of the negative reviews. *************************** is a con artist. He talks about all these amazing things and he's spent all of this effort "pretending" to actually create a product but THERE IS NO PRODUCT. Nobody has ever received one, all of the videos he posts are elaborate fakes and he is pocketing the money and scamming others. This man needs to be put behind bars.

Business Response:

We were able to reach out to this reviewer and address his questions and concerns. We're thankful he has gladly decided to stick with us and continue supporting our small company. Thank you!

Matt on BBB

★★

2 years ago

If a zero star was available thats the rating this company would get. I placed an order over two years ago and still havent received anything. Hundreds of dollars are now gone. DO NOT spend any money on their stuff as you will never get any stuff. They continue sending out emails each week to act like they are doing something. When you ask for a refund after years they tell you they dont have your info on file.

Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.

GET MORE REVIEWS BOOK A TIME