Madewell

Dori Elaine 

on Google

2 weeks ago

Need to leave review after receiving the best customer service today from Tim. Not many retail workers acknowledge you when you enter a store, let alone ask if you need assistance; Tim graciously did both, which led to a sale and a great conversation. Thank you, Tim!! 

Kait H 

on Google

a year ago

I had a really wonderful customer service experience here. When I needed a different size of jeans help was gladly offered before I could even ask. I could hear the attendant helping many other customers too with a playful jolly… this mood made everyone’s shopping experience nice, I could tell, and I felt very comfortable and supported. In fact, I only went in to buy some belts and jewelry I had preselected online… but the natural, fun, and respectful nature of the stores mood I felt welcome to linger and browse. Because of ... read more

Danielle Rawleigh, FNP 

on Google

a year ago

I absolutely LOVE going to Madewell! Obviously the clothes are beautifully made and they make me feel stylish. However, Tim and Nancy are the real magic at the store. They are SO helpful and always make sure I leave with clothes I feel confident in. On several occasions they have picked out items for me to try on that I would never have picked out myself but end up absolutely loving. They’re amazing at what they do! If you’re looking to elevate your wardrobe, this is the store you have to go to! 

Julia Cougle 

on Google

2 years ago

I worked here for about a year (in two non-consecutive chunks) and I think it's the best part-time retail job. There are a lot of fun people who work there which can help make the shifts pass by pleasantly. If you love the clothes, it's a win-win situation because the employee discount is better than any other retail store's employee discount. This is the only Madewell store in the western NY area so I hope it stays there for a while!