Madewell

Eman 

on Google

a month ago

I had an exceptional experience at Madewell Eastview Mall, and it was entirely because of Timothy. I first worked with him back in November, when he helped me build a beautifully curated winter capsule wardrobe. Then, just a few days ago, I returned and he created an entirely new spring/summer capsule for me. Both experiences were equally thoughtful, intentional, and seamless. Timothy has an incredible eye for style and a deep understanding of material, fit, and timeless design. Each piece he selected felt elevated and cohes... read more

Dori Elaine 

on Google

10 months ago

Need to leave review after receiving the best customer service today from Tim. Not many retail workers acknowledge you when you enter a store, let alone ask if you need assistance; Tim graciously did both, which led to a sale and a great conversation. Thank you, Tim!! 

Kait H 

on Google

2 years ago

I had a really wonderful customer service experience here. When I needed a different size of jeans help was gladly offered before I could even ask. I could hear the attendant helping many other customers too with a playful jolly… this mood made everyone’s shopping experience nice, I could tell, and I felt very comfortable and supported. In fact, I only went in to buy some belts and jewelry I had preselected online… but the natural, fun, and respectful nature of the stores mood I felt welcome to linger and browse. Because of ... read more

Danielle Rawleigh, FNP 

on Google

2 years ago

I absolutely LOVE going to Madewell! Obviously the clothes are beautifully made and they make me feel stylish. However, Tim and Nancy are the real magic at the store. They are SO helpful and always make sure I leave with clothes I feel confident in. On several occasions they have picked out items for me to try on that I would never have picked out myself but end up absolutely loving. They’re amazing at what they do! If you’re looking to elevate your wardrobe, this is the store you have to go to!