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Shop 44 Town Hall Arcade, 464-480 Kent St, 464-480 Kent St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Unfortunately, the customer service was disappointing. Based on my experience, I'd recommend ordering online or purchasing from another retailer instead.
I bought a women's fleece jacket yesterday. I looked around and Macpac were the only ones that have a chin guard, sewn under the zipper so it does not rub against your skin. The main competitor maybe $10 cheaper but compared to a few years ago, their quality is slipping. The service was good too, plenty of very helpful staff - service with a smile makes a big difference.
Beautiful place, busy but friendly & helpful staff. Always smiling...
Extremely rude staff, tried to overcharge for a sales item. They even tried to charge us for an accidental knock to a mug!! It had been placed precariously on the shelf, and received minimal damage. If you wanna get scammed on your gear by money-starved staff, feel free to come to this store <3
Macpac Sydney City has a 4.4 star rating with 193 reviews.
Macpac Sydney City is closed now. It will open at 9:00 a.m.
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