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Mackinac Bike Barn
- Retail
- Mackinac Island, MI
About this business
Specialties: At Mackinac Bike Barn, we're proud to provide the highest-quality bikes to those looking to explore what our beautiful island has to offer. We offer bike rentals for every level of rider, from relaxing single speeds to exhilarating mountain bikes to fun, unique tandems. All our bikes are perfectly maintained and come with a free helmet, basket, and trail map to get you on your way. Along with rentals, we also carry the best brands of bikes for sale, and our service shop offers expert repairs. We're lifelong Mack... read more
Location details
7411 Main St, Mackinac Island, MI, 49757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Incredibly RUDE and AGGRESSIVE staff! Do not rent from this shop. My personal bike had a flat tire so I stopped here to see if they could fix it. I leaned my bike up next to a pole near the front of the shop while I waited in line. I thought it was out of the way but apparently not.. A staff member grabbed my bike and literally threw it into the street as if it was scrap metal. A bunch of people walking by saw it happen too and were shocked. Avoid this place!!
I had a terrible experience with Mackinac Bike Barn. The staff and manager were rude, and they overcharged me without explaining any policies upfront. I rented a tandem bike around 3:45 PM, and no one mentioned the shop’s closing time or late return fees. When I returned at 6:30 PM, the shop was already closed. I noticed a missed call from them around 5:45 PM, but the voicemail only mentioned they left a lock for me at the counter to lock the bike upon return(still no mention of late fees). I followed their instructions, loc... read more
Be careful! This is how they defraud tourists! This must be FRAUD! They rent you but don't let you know their close time and anything about the hidden fee! After you found out that you were charged $150 for a only $60 rental, you called them but only got treated very rude. The reason was you were half an hour later than their close time, even though you locked their bike carefully as instructed. No one would think there would be a fine for late return, because they did not mention it at all but pretended it's OK to be late, ... read more
$2/hour cheaper than the nearest competitor! Well run, was quick, and biking around the island is a fantastic experience!
I wish I can choose “zero” star. Make sure you write the exact time on the receipt at first. They try to overcharge you. My friends and I rented at 3:58 and returned at 5:15. They said we rented out at “three something” so it’s two hours. I told them that’s not true and explained it right, but the cashier said “that is incorrect but I don’t wanna argue with you, just pay for an hour.” I don’t know if it’s their strategy or not, but they gotta train their employees right for sure. Worst customer service ever.
Frequently asked questions about Mackinac Bike Barn
How is Mackinac Bike Barn rated?
Mackinac Bike Barn has a 4 star rating with 47 reviews.
When is Mackinac Bike Barn open?
Mackinac Bike Barn is closed now. It will open at 8:00 a.m.
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