Tanika V. on BirdEye
5 months ago
04/26/2021, 17:16 PM
I would like to express my most sincere gratitude to Justin Mabrie, MBA and the entire staff at Mabrie Memorial Mortuary. My precious father, Mr. Willard John Vital, passed on March 24, 2021 and I felt adequately guided and supported throughout the entire process to celebrate his life and lay him in his final resting place. I went through a methodical selection process before choosing Mabrie and I am overjoyed with my selection. I was looking for the following attributes in a funeral home: highly responsive, professional, clean facilities, modern (in terms of technology), compassionate, flexible, meticulous, collaborative, imaginative, Black-Owned, Louisiana Creole (from a cultural standpoint), aware of Catholic service traditions and located in the historic Third Ward community. I was elated that Mabrie Memorial Mortuary checked all of these tick boxes and more 😊.
All three services (wake, funeral and second line processional + committal) were exceptional and my father looked like himself; handsome and peaceful. Mabrie’s online obituary portal was so helpful and encouraged engagement prior to the services. I honestly do not believe my family would have received so many flowers and gifts without this portal. I appreciated that it allowed for obituary, logistical information, photos, videos and more.
I was grateful that Mabrie managed to provide live streaming at all three services and ensured that all of the floral arrangements were beautifully featured at all services. Justin and his team liaised with third party providers (i.e. hospice agency, printing company, musicians, audio/visual providers, media publications, 2 different churches/secretaries/priests, vault company, florists, etc.) on my behalf and always followed up on requests regardless of the time of day. When I forgot to bring a snack for my 4-year old daughter at the wake, Justin magically appeared with a snack bag for her, which kept her calm and quiet.
My family literally mistook Justin for one of our family members. They thought that he was one of us because of the way he communicated and interacted with us and my elderly family members. The committal service at the mausoleum took place out of state in Welsh, LA and Justin could have just sent his staff to transport my father, but he came and was very present. When I look back at the videos and photos, I cry (with tears of joy) because of how Justin Mabrie and his staff guided us through the phases of all 3 services and presented a wonderful bible to my 95 -year old uncle. We never felt rushed at any time during these services and Mabrie followed up on remaining items expeditiously post-services.
If you lose a loved one in the greater Houston area, you must work with Mabrie Memorial Mortuary.