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Lyft Flexdrive

3.0

About this business

Location details

15931 Lorain Ave, Cleveland, OH 44111, Cleveland, OH, 44111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.061 reviews
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Martin Emlor's profile image
Martin Emlor 
a month ago

This company is a trash. They profile driver and block or put them on hold for no reason. 

Annette M. Sims's profile image
Annette M. Sims 
2 months ago

They deactivated my account cause two driver's reported me for driving reckless but, neither passenger were hurt and it didn't cause and accident tell me how are you driving reckless on the freeway doing the speed limit or DRIVING ON TERRECE RD. IN EAST CLEVELAND and how is it reckless when you make a U-turn at 4:00a.m. in the morning when your the only one on the street I didn't cause an accident they half paid me most if my passengers added me to they're favorites they told me I owed them $319 for rent fees when they half ... read more

Charles Yancey's profile image
Charles Yancey 
3 months ago

I rented from them for 3 months and unfortunately I was involved in a hit and skip accident. I followed all of the protocols as far as calling the police and roadside assistance so that they can tow the vehicle that was unable to be driven. Not to mention I had full coverage insurance. Next thing I know, they tried to charge my account multiple times for $571 and I had no idea why. I called Lyft multiple times to find out what the issue was and they told me that they didn’t have a phone number or email for the branch I rente... read more

Jefferson Jones's profile image
Jefferson Jones 
3 months ago

My Lyft driver was there, l got out side and the purple malabo pulled around the front, I called to her. She looks me in the face after stopping. She pulled off. I had to call another driver. Her name was Elizabeth. Came in no time. Thank you for the better driver. The blue car should not be paid for the pickup. I almost missed my appointment. Get better drivers that know how to treat seniors. Thank you. 

Keyshya Taylor's profile image
Keyshya Taylor 
3 months ago

Terrible agency. No phone number no customer service. Just money and untrained people work there. I don't know what happened to the two people that were there, but it's way past the pandemic now. There's no reason to be claiming to have short staff when it's only two people in the office. There is no phone number. I drove all the way from Richmond Heights to the West side which is a roughly maybe 10-15 mi only to find out that they open up at 12:30 now because of short staffing 🫤 was even crazier that they're only open unti... read more

Frequently asked questions about Lyft Flexdrive

How is Lyft Flexdrive rated?

Lyft Flexdrive has a 3 star rating with 61 reviews. 

When is Lyft Flexdrive open?

Lyft Flexdrive is closed now. It will open tomorrow at 9:00 a.m. 

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