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Lyft Flexdrive
- Car Rental
- Cleveland, OH
About this business
Location details
15931 Lorain Ave, Cleveland, OH 44111, Cleveland, OH, 44111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented from them for 3 months and unfortunately I was involved in a hit and skip accident. I followed all of the protocols as far as calling the police and roadside assistance so that they can tow the vehicle that was unable to be driven. Not to mention I had full coverage insurance. Next thing I know, they tried to charge my account multiple times for $571 and I had no idea why. I called Lyft multiple times to find out what the issue was and they told me that they didn’t have a phone number or email for the branch I rente... read more
My Lyft driver was there, l got out side and the purple malabo pulled around the front, I called to her. She looks me in the face after stopping. She pulled off. I had to call another driver. Her name was Elizabeth. Came in no time. Thank you for the better driver. The blue car should not be paid for the pickup. I almost missed my appointment. Get better drivers that know how to treat seniors. Thank you.
Terrible agency. No phone number no customer service. Just money and untrained people work there. I don't know what happened to the two people that were there, but it's way past the pandemic now. There's no reason to be claiming to have short staff when it's only two people in the office. There is no phone number. I drove all the way from Richmond Heights to the West side which is a roughly maybe 10-15 mi only to find out that they open up at 12:30 now because of short staffing 🫤 was even crazier that they're only open unti... read more
Horrible experience
HORRIBLE SERVICE!!!! Hit a bouncing tire on the highway. Police report says clearly not my fault. They agreed it wasn't my fault and told me it would be in the shop a while but I'd get it back. Now I'm being charged $1250 in damages even though I paid $50/week Extra for ZERO maintenance fees. And their insurance company refuses to answer or return calls about a claim (no wonder they have a 1.9 star rating) And lastly there's no way to contact anyone at the rental office since they don't have an actual phone (in 2026) and the... read more
Frequently asked questions about Lyft Flexdrive
How is Lyft Flexdrive rated?
Lyft Flexdrive has a 3.1 star rating with 59 reviews.
When is Lyft Flexdrive open?
Lyft Flexdrive is closed now. It will open tomorrow at 9:00 a.m.
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