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Luzerne Bank

3.1

About this business

Luzerne National Bank is a nationally chartered commercial bank founded in 1907. As a friendly, independent bank, Luzerne National is dedicated to meeting the financial and community needs of the area it serves. The bank is comprised of approximately six local branches, including its main office in Luzerne, Pa. The financial institution offers a variety of personal and business services, including regular and interest checking, money-market accounts, passbook or statement savings, certificates of deposit and safe deposit box... read more

Location details

118 Main St, Luzerne, PA, 18709, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 1:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.125 reviews
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Holly K.'s profile image
Holly K. 
on Birdeye

a year ago

So we were working with them on a loan. When you go to their website, it's says Loan's, it's what we do. So ok, we didn't get approved for what we were looking for, but rather than call or email and tell us we were ghosted. Daily emails for almost 3 weeks and then NOTHING. Nothing at all. At least say there was nothing that can be done, or maybe suggest another option. Especially if loans are your thing, would we have been better suited for another type or something?!?! I guess we will never know because they said NOTHING. S... read more

Ilan W.'s profile image
Ilan W. 
on Birdeye

2 years ago

We applied for a commercial mortgage with Luzerne Bank. The process dragged on for months. The loan officers could not construct a properly worded & punctuated email. They could not return a phone call in a punctual manner. If you are looking for professionalism, do yourself a favor and find a different bank. They kept asking for more paperwork and contradicting themselves. We were informed that we were approved for the mortgage and the bank ordered an appraisal which we paid for. In the end, after a week of being gho... read more

Andrew N.'s profile image
Andrew N. 
on Birdeye

4 years ago

called this morning to ask about the use of a notary, we had used bank before when needed but our branch closed, told them that it was for a legal form in new york about my wife's mothers estate. i was asked does the bank handle the estate? no, the estate is in new york, but we have a business acct and personal accts at the bank. i was then politely informed that unless it has specifically to do with luzerne bank that a notary is not available. we were not asking for free use, we would have paid. nope. at this time when ... read more

Frequently asked questions about Luzerne Bank

How is Luzerne Bank rated?

Luzerne Bank has a 3.1 star rating with 25 reviews. 

When is Luzerne Bank open?

Luzerne Bank is closed now. It will open tomorrow at 8:30 a.m. 

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