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1 W 37th St, New York, NY, 10018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I would leave 0 stars. I bought AI glasses from them in June 2025, by September 2025 the glasses didn't work anymore. I send them an email explaining what happened, and they told me that the warranty didn't cover the fact that the glasses didn't work anymore. They offered me to buy new ones at a discounted rate. $221.00. DO NOT PURCHASE ANYTHING FROM THEM.
I ordered a pair of yellow replacement lenses for my costa Sullivan frames and luxxottica shipped me the wrong color. They have been giving me the run around for weeks about returning the product for a full refund. They even made me pay to ship the wrong item back to them! Horrible customer service with no accountability for their mistakes.
My personal information was compromised or sold due to this shady company. Confirmed by LifeLock
Abzocke
Luxottica Retail has a 2.1 star rating with 20 reviews.
Luxottica Retail is closed now. It will open at 10:00 a.m.
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