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Luso-American Credit Union
- Finance
- Peabody, MA
About this business
Location details
37 Tremont St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel bad for the the atend the have to lie for customers, telling they are fixing the bank app it's out of order over 6 months it's available only for IPhone if you have android you are not good!!!
I have been banking with Luso American Credit Union for 30 years and I must say, the customer service has seen a decline in recent years. Initially, the customer service was great, but now it seems like they only care about convenience and have forgotten how to treat their loyal customers. When I walk into the bank, there is no greeting or guidance provided. The staff members simply look at me as if they are wondering why I am even there. It's disheartening to feel like an inconvenience when I am there to do my banking. Duri... read more
I have been banking with Luso American Credit Union for 30 years and I must say, the customer service has seen a decline in recent years. Initially, the customer service was great, but now it seems like they only care about convenience and have forgotten how to treat their loyal customers. When I walk into the bank, there is no greeting or guidance provided. The staff members simply look at me as if they are wondering why I am even there. It's disheartening to feel like an inconvenience when I am there to do my banking. Duri... read more
Love this place I’ve had other banks like Bank of America horrible bank they just want you money but Luso always help me and treat me good never an issue. And as for the bad review before me about depositing cash into the atm they don’t have envelopes out because the atm shoots them out when you’re going to deposit $.. shouldn’t give something a bad review because your to dumb to use your banks atm!!
I Been part of the luso American credit union for 6 years now, is so incredible how much they helped me to built a great credit, I start with no credit at all and they helped me to open an account to built it, a credit card and after a loan for my car, now my car is payoff and my credit is really really good.. they staff is always amazing and they always make you visit unique. Thank you for the great service. UPDATE: I don’t know what’s going on with Luso Bank, but almost every month they lock my card. I was calling yesterda... read more
Frequently asked questions about Luso-American Credit Union
How is Luso-American Credit Union rated?
Luso-American Credit Union has a 3.4 star rating with 26 reviews.
When is Luso-American Credit Union open?
Luso-American Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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