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Lug+Carrie
- Retail
- Fitzroy, VIC
About this business
Location details
146 Argyle St, Fitzroy, VIC, 3065, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service was minor and communication was great, thanks for being transparent about what was done and not putting in extras! I use my bike as my main transport and it’s reassuring to have it running well. Special shout out to the two cuties on the front desk who are not normally there but were so helpful and funny
I think they are the best service on bikes!great team and assistance on the road,at home or wherever you are!!I had a great time with those bikes with my son for 4years in a row and I pretty much tested every range of bikes in my comute from home to childcare and then to work!the bikes are great in any shape,really solid and reliable,any issue is solved by the team of meccanics and customer service is always ready to help.so ihad a great time avoiding traffic and stress in the morning! My son loved every single bike we had n... read more
I rented one of the bikes for a little while and I had such a good experience that I decided it was better to buy one outright. Lug+Carrie have been nothing but amazing! Even though I’m not on a subscription, they’ve been very helpful when I’ve had issues with the bike. For example, today I was in the city and one of the brackets on the chain path was loose and brushing against the chain. I called them then turned up at their shop in Fitzroy 20min later and they tightened up the bracket for free. Didn’t even ask for a cent!
We had a great experience buying a ebike here. There was no pressure at all to commit to buy when having a trial ride. Everything was very well explained on pickup, and when we returned a week later with a problem (completely our fault) the staff were so kind and helpful, without judgement. Highly recommend.
All of the staff I have dealt with have been great. I had a service on my bike and at the last minute wasn't able to be home when they returned it. I was able to text them instructions and photos about where to leave the bike at my property, and they were very thoughtful with how they left things (text updates upon dropoff with details on what they did/where to find additional items they left).
Frequently asked questions about Lug+Carrie
How is Lug+Carrie rated?
Lug+Carrie has a 5 star rating with 256 reviews.
When is Lug+Carrie open?
Lug+Carrie is closed now. It will open on Tuesday at 9:00 a.m.
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