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LRS Rosemont Field Support Office
- Waste Management Solutions
- Rosemont, IL
About this business
Location details
5500 Pearl St, Rosemont, IL 60018, Rosemont, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have tried 2x to reach someone for support on a mattress pick up and I'm on hold for over 20 minutes each time. Terrible wait times. Still have yet to speak to anyone. I sent 2 emails. Next call is to the city of St. Charles. They missed the mattress last week too!
LRS has terrible customer support. After they missed our collection the day after Christmas (schedule change due to the holiday); I called to request they come by and collect. Others on my street and others in my neighborhood also complained about missed collections; so I'm not the only one. The woman I spoke to on Saturday the 27th stated she would create a workorder to have them come by Monday but nothing would happen until Monday (the 29th). It is now 4pm and the trash is still at the curb. I tried calling them back today... read more
ONE OF THE WORST COMPANIES TO DEAL WITH. I have been trying to put our service on hold for 2 weeks. No return phone call from my rep, but the bills keep coming. Ha! I have spent HOURS on the phone in regards to this.
Frequently asked questions about LRS Rosemont Field Support Office
How is LRS Rosemont Field Support Office rated?
LRS Rosemont Field Support Office has a 1.5 star rating with 18 reviews.
When is LRS Rosemont Field Support Office open?
LRS Rosemont Field Support Office is closed now. It will open tomorrow at 8:00 a.m.
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