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Lovesac
- Retail
- Gurnee, IL
About this business
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The Worl... read more
Location details
6430 Grand Ave Ste 102, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Save yourself $10,000 and just go to Walmart and get it out of a box. You’ll get better customer service.
I am extremely disappointed with Lovesac and their terrible customer service. Given the premium pricing of their couches, I expected premium service and customer satisfaction, but that has not been the case. While I didn’t specifically pay for white-glove delivery, I expected a high level of service befitting the price I paid. Instead, I received subpar service, and the promised delivery experience fell far short of expectations. I ordered a Lovesac couch with the understanding that it would be fully delivered by 12/24/2024.... read more
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 2.8 star rating with 4 reviews.
When is Lovesac open?
Lovesac is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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