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421 Atlantic St Suite 200, Stamford, CT, 06901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lovesac Corporate is actively fulfilling warranties on $10,000 premium couches with heavily scratched, scavenged floor models. After a known 3mm manufacturing deviation compounded into a 3.1 cm structural gap on our new couch, Corporate ghosted us for 8 days. On the exact eve our 60-day return window expired, a Senior Specialist admitted in writing that Lovesac explicitly "authorized" shipping used floor models to patch our brand new couch and that they know "manufacturing variations can occur". They offered us an insulting ... read more
Hmm read the other reviews
I do not own a Lovesac, and after seeing this, I never will. When the male CEO tells a customer that his wife will be “horny” if he puts the Lovesac together, I find that comment demeaning, distasteful, and deeply disrespectful to women. It reduces women to a sexual punchline and is completely inappropriate coming from the leader of a company. I encourage Lovesac to take a serious look at its customers and consider how many of them are women. Comments like this do not make women feel valued or respected as customers. Leaders... read more
Lovesac is absolutely the WORST company I have tried to do business with in a long time. Would have been better off to have bought a blowup couch...
Lovesac has a 1.7 star rating with 43 reviews.
Lovesac is closed now. It will open at 9:00 a.m.
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