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Lovesac
- Retail
- Schaumburg, IL
About this business
Location details
5 Woodfield Mall Space N306A, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointed with the quality of our new Lovesac Sactional, especially given the high price point. It costed us around $7k after getting a 35% discount. This discount runs usually on weekends or during public holidays. We chose the deep seats sactional in Mondo Ultra Velvet, but within just 2 days of gentle use, the stitching started pulling and the fabric began to tear. For a brand that markets itself on durability, this is unacceptable. The staff at the Woodfield Mall location were friendly but I feel that they d... read more
I bought a piece of furniture here. They told me I could change the covers whenever I wanted, even the foam inside, and that the best part was it had a lifetime warranty. But they never told me that just changing the cover on my furniture would cost me $3,000. And I paid $5,000 for my furniture. I let myself be tricked by the salesperson. Ask everything before buying anything here because, I like my furniture for sure but no one ever told me for just the cover it will be to much! I was about to change then por for this summe... read more
My wife and I were interested in purchasing couches for our basement. We worked with Matt at the Schaumburg location. He was helpful and knowledgeable. Just as important, he was not pushy. He gave us time to think and he patiently answered all of our questions. We purchased a 6 piece sactional for our basement, and we're excited for its arrival.
Great location and friendly knowledgeable staff. I came to the story with my twin toddlers and wife and we just wanted to see how comfortable the cushions were since we were on the market for a new sofa and wanted to replace our current fail of a sofa. Monica was very patient with our kids and even gave them a little toy to play with while there. the whole process was great Monica was able to help us get a quote and place an order when I got home, helping me each step of the way via text. Everything arrived in less than a fu... read more
Great customer service will get you what you need!
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.4 star rating with 49 reviews.
When is Lovesac open?
Lovesac is closed now. It will open tomorrow at 9:00 a.m.
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