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Lovesac

4.1

About this business

Location details

12313 Wayzata Blvd, Minnetonka, MN, 55305, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.128 reviews
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Rubald Siblings's profile image
Rubald Siblings 
a month ago

Incredibly disappointed. For several reasons, this experience has been unacceptable: 1. I feel disrespected and misled by the Ridgedale team. I was told my couch had to be shipped immediately, which resulted in it being sent to my former apartment instead of my new one. Given that there are no cancellation fees, basic customer service would have been to recommend canceling and reordering to align with my move timeline. That option was never offered. 2. I received an incorrect piece of my couch, and the in-store team has refu... read more

Ben Theis's profile image
Ben Theis 
3 months ago

We went shopping at the mall for Black Friday and while we were thinking of looking at couches, Lovesac was not on our radar at all. We decided to check it out since we walked by the store. We were blown away with the customer service and overall quality and options they offered. We decided to check out a couple others places but after one day knew we wanted the Lovesac couch. Special shoutout to Kayle & Jessica who really made the experience great and helped us out. We haven’t even gotten our couch yet and have recommended ... read more

Felisha A's profile image
Felisha A 
7 months ago

Kayle was awesome to work with at LoveSac! She helped us create the perfect couch and made the whole process super easy. I had a few follow-up questions over email, and she got back to me quickly with everything I needed. Great customer service—thanks, Kayle! 

Dona Marthaler's profile image
Dona Marthaler 
9 months ago

Staff were super helpful and knowledgeable. Ready to help us and explain how it all worked and what the options where. I appreciated that they gave us space as well and everything way low pressure. Didn't feel salesy 

First Name Last Name's profile image
First Name Last Name 
a year ago

I remember as a teen looking for a chair, I sat on one and they kicked me out at moa. Apparently teens loitering is an issue, well I bought a gaming chair instead. 

Frequently asked questions about Lovesac

How is Lovesac rated?

Lovesac has a 4.1 star rating with 28 reviews. 

When is Lovesac open?

Lovesac is open now. It will close at 8:00 p.m. 

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