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Lovesac
- Retail
- Lexington, KY
About this business
Location details
151 Larue STE 120, Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My cousin recommended Lovesac, and I was on the fence at first. Then I realized Lexington had a store, so I went in to check it out. Logan was super helpful and really took the time to explain everything. He sold me on the Sactional, and I’m so glad he did! The quality is amazing, and you can tell these are built to last. Definitely worth the investment—highly recommend both the product and the in-store experience!
Are they still open in Lexington Fritz Farm? Been calling for 2 days now and no one answers. Can’t put it all together since I’m missing pieces. Apparently there was a phone outage. Update-was able to get ahold of 2 very helpful ladies in Indiana Erin and Becky who took care of us. Thank you both so much. Their customer service was amazing. I recommend you call them, they knew exactly what was needed and got it done painlessly. Kudos to you two, your team work was flawless.
Erica the manager went above and beyond to help me when part of my order was misdelivered by FedEx. She spent hours on the phone with them and got a replacement chair ordered. I finally received my missing order today and absolutely love it. It took almost a month to get here at no fault of LoveSac. I was relieved that she was truly concerned about making it right and told me not to worry. Would highly recommend as customer service is top notch. Hope whoever got my 1st chair from FedEx is enjoying it.🙄
I want to thank Lyndsay for being extremely patient with me while I try to decide what I want to purchase. She is really knowledgeable of all the pieces and a joy to work with. I love being able to bring my dog in with me and Lyndsay even took time to ask about her. I feel like that is a great personal touch since The Summit is a dog friendly place!! When I finally make up my mind, I will definitely have Lyndsay help me!
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.8 star rating with 58 reviews.
When is Lovesac open?
Lovesac is closed now. It will open tomorrow at 10:00 a.m.
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