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Lovesac
- Retail
- Lyndhurst, OH
About this business
Location details
24639 Cedar Rd, Lyndhurst, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I spent $12,000 on a LoveSac couch in August with an estimated delivery time of 8–10 weeks. What followed was months of delays, mistakes, and a complete lack of accountability from customer service. It’s mid January and I still don’t have a full couch. What I learned about LoveSac Customer Service: They make their vendor problems your problems. There was an issue in November with the current mfr in China stopping the use of my fabric and the company had to find a new vendor, no eta, no way to contact the vendor by phone/ ema... read more
My wife and I visited the Lyndhurst store on 11/1. We were quickly greeted by the sales rep, Clark, who walked us through everything there was to know about Lovesac and the system. He answered all of our questions and was incredibly helpful. He made sure to put us as ease by reminding us that there was no sales commission, that he was really there to help us feel at ease considering the price of the couches. After walking us through everything and giving us a few quotes, we left basically knowing that any future furniture st... read more
I've been eating the Lovesac chair. So we couldn't resist stopping in a store to see it in person when we were in the Cleveland area. The staff was helpful, but not pushy and knowledgeable without being showy. We went home to think about it and ordered one the next day. I put it together by myself. Easy! It's the perfect addition to our living room. Love our Lovesac!
Tyra was so helpful while designing our couch in store and the couch shipped the day we purchased!
Love this store. Sooo comfy and cozy. Love the people that work there. We met Clark and Moniere and they are beyond amazing. They are so friendly, knowledgeable and helpful. They really made the store a place that we wanted to go back to and tell all our friends about! You are so lucky to have them. Me and Dalya would give them a 10+++
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.7 star rating with 109 reviews.
When is Lovesac open?
Lovesac is closed now. It will open at 10:00 a.m.
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