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Lovesac
- Retail
- Annapolis, MD
About this business
Location details
2002 Annapolis Mall, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Shaun was great help in the purchase of our new sofa and was very knowledgeable in all things Lovesac. He patiently worked with us through multiple configuration options and helped us understand how the pieces connect and can be changed out in the future. We appreciated his knowledge and lack of pressure, and ultimately made the purchase after visiting a few other mall couch shops.
Reggie is the absolute man! Went through a complete run through for all the "need to knows" and major differences in each of the options. We had a specific color in mind and a material that did not allow dog hair to stick so easily, and he recommended the Mondo Ultra Velvet, which he showed us in store and explained why he recommended it (we ordered this based on his recommendation). Reggie is an absolute professional, managing his time between customers with the greatest manners an individual can have. It was getting busy a... read more
We went in with the intention of buying a few accessories for the Lovesacs we already have, which we made clear to the sales representative. While I understand that they have a job to do, we were bombarded with so many attempts to upsell us that we left with nothing. What’s worse, he followed us around within 2 feet the whole time we were in the store. It made for an extremely uncomfortable shopping experience. I appreciate customer service, but this was too much. I will not be shopping at this store in person again.
Jewel was so kind, polite, professional, and fun to speak with! We got our couch in 5 days of ordering which was amazing!
Jewel was so kind, polite, professional, and fun to speak with! We got our couch in 5 days of ordering which was amazing!
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.7 star rating with 188 reviews.
When is Lovesac open?
Lovesac is open now. It will close at 8:00 p.m.
Need help? Contact us.
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