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Lovesac

4.6

About this business

Lovesac is a designed-for-life furniture company that's shaking up the industry with two signature product lines: Sacs, giant cloudlike seats, and Sactionals, an entirely new take on the sectional sofa that provides unlimited design and configuration possibilities. Both products are designed to adapt and evolve over the course of their owner's life: to always fit, be forever new, and provide total comfort. Sactionals and Sacs share the ingenuity that has made Lovesac famous since 1995: removable covers made from durable, (mo... read more

Location details

11800 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6146 reviews
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Holly Jones's profile image
Holly Jones 
on Google
a month ago

We purchased a sectional at this store today after months of looking at it online, and had a great experience. Juan was patient, knowledgable, and kind, even with our 2 year old melting down at the end of the trip. He answered all of our questions and gave personalized recommendations. Would definitely recommend! 

C&M Dorosky's profile image
C&M Dorosky 
on Google
a month ago

We had an exceptional experience at this store on 7/14/25. Edgar, Juan, & Lara worked with us to create the perfect sactional for our space. We cannot say enough about their thoughtfulness, kindness, and effort to make the process easy and comfortable. Every question we had was answered and explained. No one was pushy or over bearing, fighting for a sale. We would recommend this team (and store) to anyone looking into a new set up. Thank you so much for such a wonderful experience! We cannot wait for our love sac!! 

William Brown's profile image
William Brown 
on Google
7 months ago

Great service from Shiv. Was a good experience start to finish and he really helped us decide on a couch without too much pressure. The couch shipped in a week even with the estimate was 1-3 weeks. Very happy with everything. 

Jared Pierson's profile image
Jared Pierson 
on Google
11 months ago

Great customer service. Taliyan took very good care of us. She was well informed answering all of our questions and sharing all the details about the different products available. Thank you! 

Aimee Kline's profile image
Aimee Kline 
on Google
a year ago

We spoke with Gigi at the store, she was so friendly and helpful. She was very knowledgeable and happy to help. Gigi really figured out the best options for us and walked us through the whole process. Thank you so much! 😊 

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Frequently asked questions about Lovesac

How is Lovesac rated?

Lovesac has a 4.6 star rating with 146 reviews. 

When is Lovesac open?

Lovesac is closed now. It will open at 10:00 a.m. 

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