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Lovesac

4.6

About this business

Lovesac is a designed-for-life furniture company that's shaking up the industry with two signature product lines: Sacs, giant cloudlike seats, and Sactionals, an entirely new take on the sectional sofa that provides unlimited design and configuration possibilities. Both products are designed to adapt and evolve over the course of their owner's life: to always fit, be forever new, and provide total comfort. Sactionals and Sacs share the ingenuity that has made Lovesac famous since 1995: removable covers made from durable, (mo... read more

Location details

11800 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6144 reviews
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William Brown's profile image
William Brown 
on Google
2 months ago

Great service from Shiv. Was a good experience start to finish and he really helped us decide on a couch without too much pressure. The couch shipped in a week even with the estimate was 1-3 weeks. Very happy with everything. 

Jared Pierson's profile image
Jared Pierson 
on Google
6 months ago

Great customer service. Taliyan took very good care of us. She was well informed answering all of our questions and sharing all the details about the different products available. Thank you! 

Aimee Kline's profile image
Aimee Kline 
on Google
7 months ago

We spoke with Gigi at the store, she was so friendly and helpful. She was very knowledgeable and happy to help. Gigi really figured out the best options for us and walked us through the whole process. Thank you so much! 😊 

Brittany's profile image
Brittany 
on Google
10 months ago

The sales person was so pushy. Went in ready to buy but I was in the store 5 seconds before someone tried to start selling and didn't stop talking the whole time I was in there. Just let me look for a few minutes, stop asking me after 60 seconds which one am I planning to buy. Their team needs some customer focused training. Stop trying to sell and listen. Your customer will tell you everything you need to know. 

Calvin Ragsdale Sr.'s profile image
Calvin Ragsdale Sr. 
on Google
a year ago

Jordan is a phenomenal representative of the company. Her knowledge and passion is what helped my wife and I get our new couch. 

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Frequently asked questions about Lovesac

How is Lovesac rated?

Lovesac has a 4.6 star rating with 144 reviews. 

When is Lovesac open?

Lovesac is open now. It will close at 8:00 p.m.  

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