Louisville Metro Revenue Commission

bradley divine 

on Google

4 months ago

I read the reviews and figured there’s no way they can be that bad . Well, they really are that incompetent . This is by far the worst experience i’ve ever had with taxes . If you all want money make it easy for people to pay you. Customer service was extremely rude and unhelpful . With the attitude they have and how difficult they make it don’t pay until they send you mail or call you . They want their money but make it very difficult to pay . They will call you and you can pay over the phone . WHICH SHOULD BE AN OPTION FRO... read more

Tristan Karnes 

on Google

8 months ago

Horrible, im getting a tax bill that is not for me. I've called several times and provided all the information to show its not me and still getting the bill. Not only that they are using a name i haven't had in almost 20 years. 

MK Overstreet 

on Google

9 years ago

This entire department is disorganized and incompetent. There is no connection between what you do online and what they actually receive--everything has to be done on paper and over the phone, and then will have to be done again because they process things so slowly. Employees are bored and rude, and will simply read you the paper you've already received in the mail, rather than explain anything to you. They do not make it easy to do business in Louisville, which is a shame for such an up and coming city. 

Courtney Kersey 

on Google

7 years ago

I've submitted a form to receive my business license. I've waited over a month and everytime I ask when I will receive it they delay it to another date. So I'm stuck here waiting for my business license; and I have the possibility of getting $3,000-$4,000 a week job. The only thing holding me back is you. Do your job. 

Robin Bartee 

on Google

3 years ago

Did you know you can call them, and they will actually walk you through doing your tax return? For free. That's so cool. That's not really service you can get for free in other places.