Lorraine’s Spa Salon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lorraine’s Spa Salon

4.3

About this business

Specialties We are a full-service styling salon and day spa. Hair: cut, color, hi-light, lo-light, perm, set, updo, keratin treatments Nails: shellac, manicures pedicures, paraffin treatments Facials Massage Waxing History Established in 1988. Started in 1988 by Jerry and Lorraine Adams. Lorraine is a hair stylist and Jerry handles the day to day operations. Moved to current location and added the day spa in 2003. Jerry died in 2012, and their son Chris now oversees daily operations. 

Location details

758 J Clyde Morris Blvd, Ste B, Newport News, VA, 23601, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.312 reviews
Select a rating
Lisa T.'s profile image
11 years ago

My review compared to others. As far as I'm concerned, every time that I have visited Lorraine's Spa Salon, my customer service and appointments have been the best I've ever received. I've received every treatment that they have available, and I haven't a single complaint. All of the technicians are very well trained and friendly. I've never been burnt or scarred with any of my waxing, and I've never been unhappy with any of my hair treatments. And to read the comments provided by various people on this site, it's come to my... read more

lisaturner's profile image
lisaturner 
11 years ago

As far as I'm concerned, every time that I have visited Lorraine's Spa Salon, my customer service and appointments have been the best I've ever received. I've received every treatment that they have available, and I haven't a single complaint. All of the technicians are very well trained and friendly. I've never been burnt or scarred with any of my waxing, and I've never been unhappy with any of my hair treatments. And to read the comments provided by various people on this site, it's come to my attention that people just ne... read more

karma757's profile image
karma757 
11 years ago

My review compared to others. As far as I'm concerned, every time that I have visited Lorraine's Spa Salon, my customer service and appointments have been the best I've ever received. I've received every treatment that they have available, and I haven't a single complaint. All of the technicians are very well trained and friendly. I've never been burnt or scarred with any of my waxing, and I've never been unhappy with any of my hair treatments. And to read the comments provided by various people on this site, it's come to my... read more

lwmmzc's profile image
12 years ago

Had the WORST waxing of my life at this salon. I was severely burned, had torn skin, was at a high risk for infection, and now (after more than a week) I'm worried about scarring. Upon calling to complain, I was told I could only have half of my payment back, and when I arrived at the salon and demanded my full payment, I was taken into a back room by the owner and lectured, and told "not to come back", she was "uncomfortable with the concept of waxing", and ridiculously rude. I am considering calling the Health Department. ... read more

Lauren M.'s profile image
12 years ago

Worst Experience in a Salon I've Ever Had Had the WORST waxing of my life at this salon. I was severely burned, had torn skin, was at a high risk for infection, and now (after more than a week) I'm worried about scarring. Upon calling to complain, I was told I could only have half of my payment back, and when I arrived at the salon and demanded my full payment, I was taken into a back room by the owner and lectured, and told "not to come back", she was "uncomfortable with the concept of waxing", and ridiculously rude. I am c... read more

parkej4's profile image
13 years ago

James Pickrel did my haircut and put highlights in my hair and did a fantastic job. I went in intending to get a very simple cut so I could donate my hair after I'd been growing it for over two years. James not only was really supportive of my donation he was friendly and really handled my inexperience with salons well. He listened to what I had for suggestions and made some of his own. In the end I'm thrilled with my cut and the highlights (a first for me as I'd never had highlights). I will definitely be going back to Lorr... read more

SJ A.'s profile image
15 years ago

Lorraine's Spa is wonderful Lorraine's Spa is wonderful. All of the staff are wonderful. Jerry C. does a wonderful job with haircuts, color, etc. Heather and Katy do a wonderful job with Massages. Coy - Love Coy - he is great at what he does. Wendy is always frendly and helfup. Would recommend them to anyone. If you go for the first time - they will send you a $10 off for the next time. If you refer someone they will send you a $10 off for the next time. For your birthday - they send you a $10 for the next time. 

Rosemary K.'s profile image
Rosemary K. 
16 years ago

Happy Customer! I've been going to Lorraine's for over a year now! I've never been disappointed in my experiences there with my nails, and waxing. They offer coffee/tea and other drinks to customers. I love going there for some "mommy time". Very relaxing atmosphere. And I don't find the cost of the services too much. 

Margaret G.'s profile image
Margaret G. 
16 years ago

Pamper Yourself A very relaxing atmosphere for a haircut, nail treatment and more. Everyone is friendly, salon is filled with antiques and stylists are punctual. Decor and music are relaxing, everyone who walks out looks great and seems refreshed. I recommend Kelly for hair - but everyone seems great. 

Frequently asked questions about Lorraine’s Spa Salon

How is Lorraine’s Spa Salon rated?

Lorraine’s Spa Salon has a 4.3 star rating with 12 reviews. 

When is Lorraine’s Spa Salon open?

Lorraine’s Spa Salon is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com