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Lookout Ridge Retirement Community by Spring Living

4.4

About this business

Location details

1505 Lookout Street, Pelham, ON, L0S 1E5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.438 reviews
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Rob Bown's profile image
Rob Bown 
2 months ago

My father moved into Lookout just over a week ago. I have been in and out over the last week to help him get off to a good start. During that time I have been so impressed by the staff. The women in the dining hall are always friendly and chatty and the head of catering made a special visit to ensure my dad understood how mealtimes work and what the options are. My dad and I have both enjoyed the meals and I am certain he is now eating a lot better than he did when he was on his own. The nurses are patient, caring and thorou... read more

Francine Brouwer's profile image
Francine Brouwer 
2 months ago

With our mother needing LTC and having such a long wait at our first choice of homes, we decided to look at other options. We explored Lookout Ridge and within three weeks she moved into the Assisted Living wing. Diane, the sales consultant was more than helpful and scheduled a tour. She was very welcoming and caring, guiding us gently into the next stage of life for our mom, making it a smooth transition. Jessica assisted us in the nursing and support area. She gave us a tour and was so welcoming and helped us with any heal... read more

Francine Brouwer's profile image
Francine Brouwer 
2 months ago

With our mother needing LTC and having such a long wait at our first choice of homes, we decided to look at other options. We explored Lookout Ridge and within three weeks she moved into the Assisted Living wing. Diane, the sales consultant was more than helpful and scheduled a tour. She was very welcoming and caring, guiding us gently into the next stage of life for our mom, making it a smooth transition. Jessica assisted us in the nursing and support area. She gave us a tour and was so welcoming and helped us with any he... read more

Kathy Epp's profile image
Kathy Epp 
2 months ago

Residents are well taken care of, but the costs have gotten ridiculous. Haven't been thrilled with the new ownership. 

Tracey Murphy's profile image
Tracey Murphy 
11 months ago

I had toured this retirement home with my family for my Aunt. The staff member giving the tour, Diane, was extremely rude to the workers on shift, which was very uncomfortable to watch and left a bad impression right away. During this tour, we witnessed one PSW on shift for what looked like 40 residents. That is nowhere near enough support. Safe to say we will not be putting my Aunt in a establishment like this. Very disappointed. 

Frequently asked questions about Lookout Ridge Retirement Community by Spring Living

How is Lookout Ridge Retirement Community by Spring Living rated?

Lookout Ridge Retirement Community by Spring Living has a 4.4 star rating with 38 reviews. 

When is Lookout Ridge Retirement Community by Spring Living open?

Lookout Ridge Retirement Community by Spring Living is open now. It will close at 5:00 p.m. 

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