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206 W Ferguson Ave, Pharr, TX, 78577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I’ve been with them for years, but this is the the first time I review their customer service. It’s terrible. There has not been one time I do not get transferred over and over and not get assisted or someone has a bad attitude or annoyed tone. Simple things that other banks can resolved over the phone cannot get done or you’re left waiting on the line. I also went to cancel a stolen card andI was issued a new one but later to find out (a year ago) that my old card hadn’t been canceled and was still ACTIVE. I had two debit c... read more
Opened up an account here cause of work with the supposed of getting paid early LIED, first time I get my VA benefits here and now I am getting it AFTER the first. The gentleman Opened my account did a horrible job. Never again moving all my money out
Just closed an account today. Horrible customer service and online services as well. Do not recommend this bank. Expected more from a local bank.
Unfortunately I have to say I was disappointed and dissatisfied with the help I received from Mireya A Garcia. She held an almost confrontational attitude making the whole interaction tense, leaving me with a bad taste. Sad to see this from a local bank.
Lone Star National Bank has a 2.7 star rating with 22 reviews.
Lone Star National Bank is open now. It will close at 6:00 p.m.
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