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Lomi (Pela Earth)
- Retail
- Kelowna, BC
About this business
Location details
460 Doyle Ave, Kelowna, BC, V1Y 9S2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Machine broke after 5 uses - after waiting for days for support they refused to send me a new one. They send a fan instead, made me fix the thing after sending me YouTube links on how to do it ( had to watch ads before seeing the video ) over all completely undermined my feelings about this company. Incredibly sub standard customer experience
Excellent customer service
So far so cool, It has only been a week. We love it and have reduced our 50 pounds of bi weekly food waist to very very little and we multiple gardens so this is the best invention since the toaster for us. I do expect annual expenses for the charcoal but I will save that on annual garden soil and peat moss. It should all work out.
My kids bought me this over 3 years ago. I love it, as we eat mostly fruit and veggies had a ton of waste. Compost bins attract rodents etc. I've read some of the reviews and am dumbfounded. The customer service we have received goes above anything I'd expect. Live in Victoria so garden year round. My gardens are thriving with the lomi dirt, especially the flowers. I run it at least 4 or 5 times a week. Had to get a new bucket about a year ago, it was covered under my warranty. Needed a new fan recently, arrived within a wee... read more
I've had the Lomi composter for about a year and I do enjoy it. However the customer service (they don't respond timely) is horrible and the cost for the charcoal pellets & tablets is absurdly expensive for what you get (expect at least an extra $120 per year + operational costs). It will still function without, however the smell is uncomfortably bad. To leverage the full capabilities you must really want to love composting. I'm still pleased with it's capabilities...just disappointed with customer service user experience an... read more
Frequently asked questions about Lomi (Pela Earth)
How is Lomi (Pela Earth) rated?
Lomi (Pela Earth) has a 3 star rating with 21 reviews.
When is Lomi (Pela Earth) open?
Lomi (Pela Earth) is open now. It will close at 5:00 p.m.
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