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loanDepot

3.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

700 S Palafox St Suite 200, Pensacola, FL, 32502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.06 reviews
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Baron Loud's profile image
Baron Loud 
on Google
2 years ago

Bad customer service. Slow 

Keyoni Faulkner's profile image
Keyoni Faulkner 
on Google
2 years ago

I wish I could give it negative stars. They ran my credit, I got approved for the loan, and then I never heard from them again. Not only that, it shows up on my credit as if I have a mortgage loan and I don’t. I can’t get it off my credit and it has a huge impact on my score. This is a nightmare 

Keith Dutton's profile image
Keith Dutton 
on Google
2 years ago

I checked several top refinance options. The other big name lenders didn’t come to close. There was as much as 400 per month in payments difference. They all said they could beat the offer but once I showed the the estimate I got they got quite as a church mouse. I closed the loan in less than 30 days. So Rocket, Ameri mortgage, was just two ,you could not get close. They also offer a free refinance for the life of the loan if interest rates dip or you ever want to do it again I would strongly encourage you to give these guy... read more

Barbara Stroud's profile image
Barbara Stroud 
on Google
3 years ago

We would strongly encourage everyone to find anyone OTHER than Loan Depot for lending. They strung us along until a week before closing, just to lie and say they didn’t know what type of employment we held…when they sent us copies of our employment, funds, etc. Communication was horrible. We felt like we were stalking them and phone calls went days without getting returned. They are obviously not well trained in honesty and if not for our realtor/builder being witness to their dishonesty, we’d have lost our money. Please do ... read more

quetisha griffin's profile image
quetisha griffin 
on Google
3 years ago
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Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 3 star rating with 6 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open on Monday at 9:00 a.m. 

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