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loanDepot

2.3

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

192 Ballard Ct STE 100, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.321 reviews
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Anthony Jones's profile image
Anthony Jones 
on Google
3 weeks ago

This company scams the customer so bad. They wanted me to 35.00 up front a credit check and 500 up front for home value estimate. I agreed to credit check. Paid 35.00 and i told them i didnt have 500 right now. So they did credit check came back good 2 days later they said they dont do loans on modular homes i told them thats what i had single wide modular home.they said yea no problem. Sure glad i didn't give them 535.00 up front like they ask for. Customer be aware not a good company 

Teresa Ames's profile image
Teresa Ames 
on Google
2 months ago
Betty Spencer-Chapman's profile image
Betty Spencer-Chapman 
on Google
10 months ago

I really enjoyed working with Drew. He was responsive and very patient with my client. He and I had an open communication. He was very knowledgeable about different products and the cost for each. I am looking for to partnering with Drew on more transactions. 

Rodney Stocker's profile image
Rodney Stocker 
on Google
a year ago

Customer Service has gone down tremendously, I was treated so well during my home loan process, and close. I have encountered very rude associates just to make a payment. I would never recommend this lender based on that one experience. Associate hung during my call because i requested a supervisor for their rude behavior. i have no idea why they are so unhappy if their company has hidden financial or leadership issues the associates are not hiding it, they are disgruntle. no way i would refinance or use them in the future 

John's profile image
John 
on Google
a year ago

They sold my mortgage but kept withdrawing money after the mortgage was sold. If anyone else stole $3300 it would be wire fraud and felony theft! 

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Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 2.3 star rating with 21 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

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