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loanDepot
- Finance
- Lancaster, PA
About this business
Location details
20E E Roseville Rd, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Keep getting calls from loan depot Lancaster. Will not take off a call list. They hang up and call back within an hour. Tried to be a diplomatic entity and offered they email any information for consideration. I was hung up on and called yet again. So clearly not an institution you want to invest your future with.
I had used Loan Depot once before and had a great experience, so my expectations were high. Even with those high expectations, they were exceeded. The loan process can be tedious and challenging but they do everything they can to make it as easy as possible. Their portal is easy to navigate and is a great hub for communication and uploading documents. The response time is excellent.
My experience with Mark from Loan Depot was great. Very responsive to emails, answered any questions we had and made the whole process very clear. It made a our long distance move to Lancaster a lot easier not having to worry about the loan process.
There we were, casually rolling into a house showing at about 4:00 PM on a lazy Sunday. We immediately fall in love with the house. So, we ask our wonderful agent Julie - we'd like to make an offer on this house; can you help us? As it turns out, the offer deadline is 6:30 PM, that day. It is now past 4:30 PM. We have no idea what we're doing (first time buyers) and will need serious help. Only an act of God or the most industrious, responsive lender on Earth will be able to make this offer in by the deadline. Mark Pontz at ... read more
There we were, casually rolling into a house showing at about 4:00 PM on a lazy Sunday. We immediately fall in love with the house. So, we ask our wonderful agent Julie - we'd like to make an offer on this house; can you help us? As it turns out, the offer deadline is 6:30 PM, that day. It is now past 4:30 PM. We have no idea what we're doing (first time buyers) and will need serious help. Only an act of God or the most industrious, responsive lender on Earth will be able to make this offer in by the deadline. Mark Pontz at ... read more
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 16 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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