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9201 Smyrna Parkway, Louisville, KY, 40229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They disqualified my membership after I deposited over $500. They required a Kentucky drivers license! Did not accept my passport, nor my current valid Alaska driver's license, nor social security proof of income with my name and ss# letter from the us government! It took them over 4 months to send me my deposit because check was lost and then they required a notarized response on a document that had no place for a notary stamp. I never saw such disorganization and a horribly inefficient administration. Mr. K**** we regret a... read more
They disqualified my membership after I deposited over $500. They required a Kentucky drivers license! Did not accept my passport, nor my current valid Alaska driver's license, nor social security proof of income with my name and ss# letter from the us government! It took them over 4 months to send me my deposit because check was lost and then they required a notarized response on a document that had no place for a notary stamp. I never saw such disorganization and a horribly inefficient administration.
I am filing this review to warn others about L&N Federal Credit Union’s deceptive mortgage practices and failure to provide legally required documentation. I submitted a formal demand letter via Certified Mail, requesting verification of my mortgage ownership, including the original promissory note, full chain of title, tax compliance documents, and proof of securitization status. L&N failed to provide these legally required documents within the 30-day deadline, raising serious concerns about their legal standing to enforce ... read more
Business response:
While we recognize your frustrations regarding your request for copies of your mortgage documentation, please understand that your mortgage is currently in a legal status pending foreclosure proceedings. Because of this, only the law firm that we have hired to initiate foreclosure proceedings can respond to your requests. We have advised this law firm of your request and they sent you a letter on February 19, 2025 addressing your concerns. Please know that you will also receive copies of the requested documents at the forecl... read more
L&N Federal Credit Union has a 4 star rating with 83 reviews.
L&N Federal Credit Union is closed now. It will open at 9:00 a.m.
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