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1 Independent Dr, #2901, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have sent them the same form 6 times by fax and email that the customer rep apparently in India gave me. They are extremely hard to understand on the phone (due to thick accents) and delay, deny, deny, deny for the simplest of claims. The emails they reply to say to send the form even though the original email had the form attached. They make up fake requirements, like "send us information on your life insurance policy" from another company for a dental claim. Google the many others who've had horrible experiences with Lin... read more
DO not use. Representative Mathew Underwood will sell you a policy, give you incorrect information and then never return your email or calls once you are done.
I am very pleased with Lincoln Financial. My job, Primo Brands, sent me there for my FLMA case. I had to take a 30 day leave due to my father crossing over. My case (17693***) was handled very swiftly, professionally, and easily. If I ever have to go through a trauma filled event again, I personally would feel good with Lincoln Financial taking my case again. What I needed them for was to get clarity on my rights, what to expect, a timely check, ease of random questions answered and all around pleasantness. Check, check, che... read more
This company is horrible. The costumer service is the worse I had ever dealt with. I applied for a hardship withdrawal of my 401k due to an accident I had and 23 days later, I am still waiting for the disbursement and a review process that, according to their costumer service department, should take only 14 days. They don’t even let you to communicate with anything else that can help. Just with the totally lost people that even told me that they have an idea if someone will do something with the messages they sent internally... read more
Lincoln Financial Advisors has a 1.3 star rating with 16 reviews.
Lincoln Financial Advisors is closed now. It will open on Monday at 9:00 a.m.
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